Erudio

Student loans administrator Erudio is to write again to thousands of graduates to confirm new deferment deadlines, after a second admin blunder in a month caused widespread confusion over when deferment application forms need to be submitted.

Embattled student loans administrator Erudio has failed to provide deferment application forms to thousands of graduates on time, which may leave them wrongly having to make repayments from next month if not resolved.

Worried former graduates whose loans are owned by Erudio have taken to our forum to raise questions about when their loans will be wiped, whether they can pay them off early, and the impact this will have on their credit files. We answer these questions below.

Tens of thousands of Erudio customers will begin to have interest applied to their loans after it was initially frozen last year following an investigation into historic paperwork issues.

Millions of g raduates will pay less interest on their student loans from September, while more people with a pre-1998 mortgage-style loan will qualify to defer theirs from then too.

Student loans provider Erudio has now admitted it incorrectly sent letters to graduates quoting defunct regulations, after previously telling MoneySavingExpert.com it wasn't aware it had done so.

A graduate has reported receiving a letter from student loans provider Erudio, which quoted incorrect regulations, and we want to know if you've received a similar letter.

Many customers of Erudio – the firm which manages some pre-1998 mortgage style student loans – have been left baffled over the last few days after receiving debt demands with old dates on them.

MoneySavingExpert.com is calling on graduates with an Erudio student loan to give us their feedback on the firm's new deferral forms.