Financial Ombudsman Service
Travel insurers lead coronavirus-related complaints made to Financial Ombudsman
The Financial Ombudsman Service has received about 3,500 coronavirus-related complaints so far this year – and issues with travel insurance providers were the most common
26 August 2020
Steep rise in payday loan claims – but 1,000s are being stung by unnecessary fees
The number of complaints against payday loan firms soared by 130% in the past year, new figures from the the financial watchdog show. But the majority of claimants are using claims management firms, meaning they won't get the full compensation payout if successful.
16 May 2019
New rules for claims management firms from today
Unhappy customers who have used claims management firms will be able to escalate their complaints to the financial ombudsman from today, as the sector will now be regulated by the Financial Conduct Authority
1 April 2019
Almost 90% of TSB complaints upheld by ombudsman
Around nine out of 10 TSB customers who complained about the bank to the Financial Ombudsman Service won their case, figures released today reveal
13 March 2019
Compensation limit for financial complaints to increase to £350k
Consumers can be awarded up to £350,000 in compensation when they complain to the financial watchdog from next month
8 March 2019
Claims management firms will have to give more info upfront
The financial regulator has published a new set of rules for claims management companies, including providing customers with more transparent fee information and telling them about free alternatives
18 December 2018
Scammers are posing as the Financial Ombudsman, watchdog warns
Scammers are calling consumers pretending to be the Financial Ombudsman Service to collect personal information
26 June 2018
Overpaid your First Direct mortgage? Check your credit report now
First Direct has agreed to change the way it reports mortgage overpayments to credit reference agencies
4 June 2018
Complaints about high-cost credit reach highest-ever level
The number of complaints about high-cost credit has reached its highest level on record, according to new figures
30 May 2018
MSE tells MPs of need for urgent reform to ombudsman ‘farce’
MoneySavingExpert.com is calling on the Government to overhaul the 'farcical' ombudsmen complaints route
1 November 2017
20 October 2021
Martin's mortgage heads-up
'Can you lock in cheaply now to save £1,000s?'
Breakdown cover for TWO £54/yr
Beware Klarna's new 'pay now' service
You may lose vital protections
17 Netflix hacks
Watch Squid Games etc for less
Martin's scam ads broadside
'It's a ludicrous plan'
Ciate £148 of nail polish for £35
Via Advent calendar code
John Lewis' £100 voucher is back
If you do BIG spends there
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Autumn Budget 2021: From minimum wage increases to national insurance hikes - here's what to watch out for26 October 2021Chancellor Rishi Sunak will deliver his Autumn Budget to the House of Commons on Wednesday 25 October, where he'll set out the Government’s financial strategy.
Christmas supermarket delivery slots have opened but they are selling out fast - here's when and how to book26 October 2021Ocado and Waitrose have begun taking bookings for food deliveries over the Christmas period and so we have compiled a full breakdown of what the other leading supermarkets are doing - but you may need to act quickly as many slots have already been taken.
25 October 2021The national living wage paid to workers aged 23 and over will rise from £8.91/hr to £9.50/hr from 1 April, the Government has announced. The national minimum wage for workers aged under 23 and apprentices will also rise.
25 October 2021Full-time students studying for an undergraduate degree at a university in England will be charged no more than £9,250/yr in tuition fees in the 2022/23 academic year, the UK Government has confirmed.
25 October 2021If you're submitting a paper version of the self-assessment tax return, then the deadline to file is just days away. And if the tax office receives it later than this Sunday you will liable for a £100 fine.
21 September 2021There are more myths and misunderstandings about student finance than any other subject. So in this blog is my updated 2021/22 version of the must knows, with links to far more info.
14 September 2021Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of...
12 October 2021
7 October 2021
Clever ways to calculate your finances