Airlines to be investigated for refusing cash refunds where passengers couldn't travel due to Covid-19 restrictions
Airlines will be investigated by the competition watchdog over whether they broke consumer law by failing to offer cash refunds for flights that passengers couldn't legally take due to Government restrictions during the pandemic
16 December 2020
Travel disruption as Storm Ciara hits: your rights
All you need to know if affected by road, rail or flight disruption as the country is hit by Storm Ciara.
10 February 2020
Tonnes of toiletries dumped at UK airport security – here's what you CAN take in your hand luggage
Tonnes of standard-sized aerosols and perfumes had to be dumped at UK airports last year because passengers tried to take them through security
9 July 2019
Flybe cancels dozens of flights
Flybe has cancelled dozens of flights to and from UK airports today, blaming "operational issues"
3 April 2019
Ryanair doubles name-change grace period to 48 hours
Ryanair passengers who want to amend their bookings will have a 48-hour window to make changes for free, as part of a 'customer care improvement' package announced by the airline today
14 February 2019
Ryanair responds to MSE dossier of name-change complaints – and insists 'there is no glitch'
Ryanair has written to MoneySavingExpert founder Martin Lewis insisting there is "no technical problem" which is resulting in passengers' names being automatically changed on bookings, despite us submitting a dossier detailing more than 160 reports of the issue
22 January 2019
Ryanair complaints flood in over name-change 'glitch' which could cost £115 to fix
Ryanair customers have inundated us with complaints that it is unfairly charging them £115 to change their name, insisting it was the airline that messed up their bookings - and we are urging Ryanair to prove it has a heart and show leniency
2 January 2019
Travellers face flight and coach disruption if there's a no-deal Brexit
Passengers could face travel disruption on flights and coach journeys in the event of a no-deal Brexit
24 September 2018
Wizz Air named the worst airline for UK flight delays
Wizz Air has the worst punctuality record of the busiest airlines departing from UK airports
6 August 2018
Claiming for a flight delay? Don't always go to the airline named on your booking
A new court ruling means airline passengers shouldn't always go to the airline listed on their booking documents
12 July 2018
13 October 2021
Martin's home & car insurance alert
New. Need to borrow?
Get 23mths interest-free & rewards galore
Warning. Ryanair bans passengers
Who got Covid chargeback refunds
'DO NOTHING. Don't switch'
Martin's energy bills crisis Q&A
Contactless card limit rises to £100
Can you set your own?
Can you make £1,000+ by Xmas?
Incl £130 for switching bank
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Martin Lewis: Enough is enough - the Government must include protection against scam ads in its Online Safety Bill18 October 2021The MoneySavingExpert and Money and Mental Health Policy Institute founder warned during an evidence session that some take their own lives after being scammed and more needs to be done to protect them.
Government app to be launched next year, allowing Brits to access free school meals and change their driving licence details in one place18 October 2021The Government has unveiled plans to launch an app that will allow users to access Gov.uk services all in one place. The new app will allow users to look up information and apply for different Government features through one account.
18 October 2021GOTO Energy, which has about 22,000 household customers, has become the latest energy provider to cease trading – meaning a total of 13 suppliers have gone bust in the past six weeks.
18 October 2021The UK consumer watchdog is to take court action against Teletext Holidays and Alpharooms over the travel companies failure to fully refund customers for holidays cancelled during the Covid-19 pandemic.
18 October 2021Shoppers in the UK can now use Klarna to pay for items in full, immediately when shopping online. It's a shake-up to the buy now, pay later service, which until now, only enabled users to delay payments or to split repayments into instalments.
21 September 2021There are more myths and misunderstandings about student finance than any other subject. So in this blog is my updated 2021/22 version of the must knows, with links to far more info.
14 September 2021Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of...
12 October 2021
7 October 2021
Clever ways to calculate your finances