Airlines to be investigated for refusing cash refunds where passengers couldn't travel due to Covid-19 restrictions
Airlines will be investigated by the competition watchdog over whether they broke consumer law by failing to offer cash refunds for flights that passengers couldn't legally take due to Government restrictions during the pandemic
16 December 2020
Travel disruption as Storm Ciara hits: your rights
All you need to know if affected by road, rail or flight disruption as the country is hit by Storm Ciara.
10 February 2020
Tonnes of toiletries dumped at UK airport security – here's what you CAN take in your hand luggage
Tonnes of standard-sized aerosols and perfumes had to be dumped at UK airports last year because passengers tried to take them through security
9 July 2019
Flybe cancels dozens of flights
Flybe has cancelled dozens of flights to and from UK airports today, blaming "operational issues"
3 April 2019
Ryanair doubles name-change grace period to 48 hours
Ryanair passengers who want to amend their bookings will have a 48-hour window to make changes for free, as part of a 'customer care improvement' package announced by the airline today
14 February 2019
Ryanair responds to MSE dossier of name-change complaints – and insists 'there is no glitch'
Ryanair has written to MoneySavingExpert founder Martin Lewis insisting there is "no technical problem" which is resulting in passengers' names being automatically changed on bookings, despite us submitting a dossier detailing more than 160 reports of the issue
22 January 2019
Ryanair complaints flood in over name-change 'glitch' which could cost £115 to fix
Ryanair customers have inundated us with complaints that it is unfairly charging them £115 to change their name, insisting it was the airline that messed up their bookings - and we are urging Ryanair to prove it has a heart and show leniency
2 January 2019
Travellers face flight and coach disruption if there's a no-deal Brexit
Passengers could face travel disruption on flights and coach journeys in the event of a no-deal Brexit
24 September 2018
Wizz Air named the worst airline for UK flight delays
Wizz Air has the worst punctuality record of the busiest airlines departing from UK airports
6 August 2018
Claiming for a flight delay? Don't always go to the airline named on your booking
A new court ruling means airline passengers shouldn't always go to the airline listed on their booking documents
12 July 2018
14 April 2021
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13 April 2021Not-for-profit internet safety body Internet Matters has launched a free ten-point guide with tips to help kids and young people build good online money management habits.
'I'm self-employed but confused about whether I can claim the fourth grant' – Unsure? Here's what you need to know13 April 2021100s of self-employed people are confused about what constitutes being “adversely affected” by coronavirus, we have some helpful scenarios to work out where you stand, as well as HMRC’s guidance.
13 April 2021If you're worried about work during the coronavirus crisis, this guide looks at your rights if you're self employed, including what help's there for limited company directors.
13 April 2021The coronavirus outbreak is causing major travel disruption around the globe
12 April 2021Jobseekers claiming certain work-related benefits can once more get unlimited mobile data, minutes and texts for £10 a month.
Martin Lewis: Payment holidays coming to an end – but should you take one? Mortgages, credit cards, loans, payday loans, car finance and more23 March 2021Within the last week, we've seen the extension of coronavirus credit card, personal loan and overdraft help to 31 October 2020, with mortgage payment holidays already extended. The regulator's other help schemes are also likely to be extended too, including car finance and payday loans, yet should you do it?
Clever ways to calculate your finances