MoneySavingExpert News

Flights

Easyjet passengers have just DAYS left to redeem £58 million of vouchers before they expire

If you're an Easyjet passenger who was issued a voucher during the Covid-19 pandemic, you've just days left to use it before it expires by the end of Wednesday 31 January.

5 February 2024

Wizz Air passengers could get £100s back as airline is forced to review wrongly rejected refund claims – here's what you need to know

If your Wizz Air flight has been delayed or cancelled in the past six years AND the airline refused to refund you for additional costs incurred, such as replacement flights, you may now be able to get your money back.

18 January 2024

British Airways passengers left £1,000s out of pocket after payment error – here's how to complain and get your money back

Some British Airways passengers have been mistakenly charged twice after booking flights and holidays through its website this month, the airline has confirmed.

8 January 2024

Flight disrupted due to air traffic control chaos? Your travel and refund rights explained

Thousands of passengers have been left stranded as flights due to fly to and from the UK have been cancelled or delayed as a result of a technical glitch with the UK's air traffic control system.

29 August 2023

Easyjet extends voucher validity for trips disrupted by Covid-19 pandemic - here's what you need to know

Easyjet passengers who accepted vouchers for Covid-19 disrupted flights or holidays have now got until 31 January 2024 to use them, as the airline has extended their validity for a further six months.

28 June 2023

British Airways extends voucher validity for trips disrupted by Covid-19 until September 2024 - here's what you need to know

British Airways passengers who accepted vouchers for Covid-19 disrupted flights or holidays now have until September 2024 to use them, as the airline has extended their validity again for a further 12 months.

21 April 2023

Airlines told they must improve how they handle cancellations – or face enforcement action

Airlines have been warned they must do everything they can to avoid further disruption or harm to passengers over the summer.

21 July 2022

Government orders UK airlines to cancel flights earlier rather than later to avoid further travel chaos? Here are your cancellation rights

Easyjet and Tui have become the latest airlines to cancel flights at the last minute leaving passengers in the lurch during the school half-term holidays. If your flight is cancelled, you're due an alternative or a full refund. Plus, if it's less than 14 days before departure you could be owed £100s in compensation on top - here's all you need to know.

30 June 2022

Easyjet or Ryanair passenger? You can claim a refund and £100s in compensation if you're wrongly told your passport isn't valid

Some EasyJet and Ryanair passengers have wrongly been told at the departure gate that they can't board flights because their passports are invalid. If you've been incorrectly turned away but your passport is fit for travel, here's how to get a full refund and £100s in compensation on top. Plus, we confirm the passport rules for European travel.

13 May 2022

Warning: Holiday booking scams jump by a third - here's how to avoid them

Holidaymakers should watch out as new data from Lloyds Bank shows travel-related scams have increased by a third over the year to March, with fraudsters targeting those booking package holidays, flights, hotels and caravans. Here’s how to try and avoid them - and what to do if you've been scammed.

29 April 2022