MSE News

Flights

Flybe cancels dozens of flights

Flybe has cancelled dozens of flights to and from UK airports today, blaming "operational issues"

3 April 2019

Ryanair doubles name-change grace period to 48 hours

Ryanair passengers who want to amend their bookings will have a 48-hour window to make changes for free, as part of a 'customer care improvement' package announced by the airline today

14 February 2019

Ryanair responds to MSE dossier of name-change complaints – and insists 'there is no glitch'

Ryanair has written to MoneySavingExpert founder Martin Lewis insisting there is "no technical problem" which is resulting in passengers' names being automatically changed on bookings, despite us submitting a dossier detailing more than 160 reports of the issue

22 January 2019

Ryanair complaints flood in over name-change 'glitch' which could cost £115 to fix

Ryanair customers have inundated us with complaints that it is unfairly charging them £115 to change their name, insisting it was the airline that messed up their bookings - and we are urging Ryanair to prove it has a heart and show leniency

2 January 2019

Travellers face flight and coach disruption if there's a no-deal Brexit

Passengers could face travel disruption on flights and coach journeys in the event of a no-deal Brexit

24 September 2018

Wizz Air named the worst airline for UK flight delays

Wizz Air has the worst punctuality record of the busiest airlines departing from UK airports

6 August 2018

Claiming for a flight delay? Don't always go to the airline named on your booking

A new court ruling means airline passengers shouldn't always go to the airline listed on their booking documents

12 July 2018

Wizz Air cuts cabin baggage allowance

Wizz Air passengers will now have to pay up to £22 extra if they want to take larger hand luggage bags into the cabin.

28 June 2018

London City airport flights cancelled due to WWII bomb - your rights

More than 100 flights have been cancelled after London City Airport was closed when an unexploded WW2 bomb was found

12 February 2018

Heavy travel disruption after snow batters UK: your rights

All you need to know if affected by road, rail or air disruption as the country is hit by the cold snap

10 December 2017

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