Flight disrupted due to air traffic control chaos? Your travel and refund rights explained
Thousands of passengers have been left stranded as flights due to fly to and from the UK have been cancelled or delayed as a result of a technical glitch with the UK's air traffic control system.
29 August 2023
Wizz Air passengers could get £100s back as airline is forced to review wrongly rejected refund claims – here's what you need to know
If your Wizz Air flight has been delayed or cancelled in the past six years AND the airline refused to refund you for additional costs incurred, such as replacement flights, you may now be able to get your money back.
28 July 2023
Easyjet extends voucher validity for trips disrupted by Covid-19 pandemic - here's what you need to know
Easyjet passengers who accepted vouchers for Covid-19 disrupted flights or holidays have now got until 31 January 2024 to use them, as the airline has extended their validity for a further six months.
28 June 2023
British Airways extends voucher validity for trips disrupted by Covid-19 until September 2024 - here's what you need to know
British Airways passengers who accepted vouchers for Covid-19 disrupted flights or holidays now have until September 2024 to use them, as the airline has extended their validity again for a further 12 months.
21 April 2023
Airlines told they must improve how they handle cancellations – or face enforcement action
Airlines have been warned they must do everything they can to avoid further disruption or harm to passengers over the summer.
21 July 2022
Government orders UK airlines to cancel flights earlier rather than later to avoid further travel chaos? Here are your cancellation rights
Easyjet and Tui have become the latest airlines to cancel flights at the last minute leaving passengers in the lurch during the school half-term holidays. If your flight is cancelled, you're due an alternative or a full refund. Plus, if it's less than 14 days before departure you could be owed £100s in compensation on top - here's all you need to know.
30 June 2022
Easyjet or Ryanair passenger? You can claim a refund and £100s in compensation if you're wrongly told your passport isn't valid
Some EasyJet and Ryanair passengers have wrongly been told at the departure gate that they can't board flights because their passports are invalid. If you've been incorrectly turned away but your passport is fit for travel, here's how to get a full refund and £100s in compensation on top. Plus, we confirm the passport rules for European travel.
13 May 2022
Warning: Holiday booking scams jump by a third - here's how to avoid them
Holidaymakers should watch out as new data from Lloyds Bank shows travel-related scams have increased by a third over the year to March, with fraudsters targeting those booking package holidays, flights, hotels and caravans. Here’s how to try and avoid them - and what to do if you've been scammed.
29 April 2022
Friday is the cheapest day to fly, research suggests – with flights to Milan the best value for money
Friday is the cheapest day to travel by plane, research conducted by Skyscanner has revealed. Out of the seven days of the week holidaymakers could save 9% by travelling out of the UK on this day.
7 April 2022
Airlines to be investigated for refusing cash refunds where passengers couldn't travel due to Covid-19 restrictions
Airlines will be investigated by the competition watchdog over whether they broke consumer law by failing to offer cash refunds for flights that passengers couldn't legally take due to Government restrictions during the pandemic
16 December 2020
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Train strike refund rights as Northern, Southeastern, Thameslink and more set for week of disruption28 September 2023Rail users in England, Scotland and Wales face disruption over the coming week as workers across multiple train operators, including Northern, Southeastern, Thameslink and more, take strike action and refuse to work overtime.
27 September 2023Interest rates on fixed mortgage deals have been edging down over the past few weeks with some five and 10-year fixes now at below 5%.
Water bills to rise by less than planned from April 2024 as firms hit with £114 million penalty – here's what we know26 September 2023Some water bills in England and Wales could rise by less than planned from April 2024, as 12 water companies have been hit with a collective £114 million penalty for missing targets on pollution, leaks and customer service.
26 September 2023Ocado is opening up its first round of Christmas delivery slots this week.
26 September 2023The Octopus Tracker tariff is not right for everyone, but if you're willing to regularly keep track of daily price changes, it could mean big savings.
26 September 2023
11 September 2023Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of...
4 September 2023The 2023 academic year is about to start, and it'll see the biggest shake-up to student finance in England for a decade. The changes are both subtle and massive. On the surface they look like a tweak, in practice they will increase the eventual cost of going to university by over 50% for many typical graduates.
21 August 2023
Clever ways to calculate your finances