Airlines to be investigated for refusing cash refunds where passengers couldn't travel due to Covid-19 restrictions
Airlines will be investigated by the competition watchdog over whether they broke consumer law by failing to offer cash refunds for flights that passengers couldn't legally take due to Government restrictions during the pandemic
16 December 2020
Travel disruption as Storm Ciara hits: your rights
All you need to know if affected by road, rail or flight disruption as the country is hit by Storm Ciara.
10 February 2020
Tonnes of toiletries dumped at UK airport security – here's what you CAN take in your hand luggage
Tonnes of standard-sized aerosols and perfumes had to be dumped at UK airports last year because passengers tried to take them through security
9 July 2019
Flybe cancels dozens of flights
Flybe has cancelled dozens of flights to and from UK airports today, blaming "operational issues"
3 April 2019
Ryanair doubles name-change grace period to 48 hours
Ryanair passengers who want to amend their bookings will have a 48-hour window to make changes for free, as part of a 'customer care improvement' package announced by the airline today
14 February 2019
Ryanair responds to MSE dossier of name-change complaints – and insists 'there is no glitch'
Ryanair has written to MoneySavingExpert founder Martin Lewis insisting there is "no technical problem" which is resulting in passengers' names being automatically changed on bookings, despite us submitting a dossier detailing more than 160 reports of the issue
22 January 2019
Ryanair complaints flood in over name-change 'glitch' which could cost £115 to fix
Ryanair customers have inundated us with complaints that it is unfairly charging them £115 to change their name, insisting it was the airline that messed up their bookings - and we are urging Ryanair to prove it has a heart and show leniency
2 January 2019
Travellers face flight and coach disruption if there's a no-deal Brexit
Passengers could face travel disruption on flights and coach journeys in the event of a no-deal Brexit
24 September 2018
Wizz Air named the worst airline for UK flight delays
Wizz Air has the worst punctuality record of the busiest airlines departing from UK airports
6 August 2018
Claiming for a flight delay? Don't always go to the airline named on your booking
A new court ruling means airline passengers shouldn't always go to the airline listed on their booking documents
12 July 2018
15 September 2021
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17 September 2021The coronavirus outbreak is causing major travel disruption around the globe
16 September 2021The next update of the coronavirus 'traffic light' travel system, used to govern the action holidaymakers take when they return to the UK from overseas, is due to take place this week. This will provide the latest information on which destinations will feature on the Government's 'green', 'amber' and 'red' travel lists.
16 September 2021Teletext Holidays and its sister company Alpharooms have agreed to refund £7 million to thousands of customers still waiting to get their money back after their package holidays were cancelled due to the coronavirus crisis. Here's how to make a claim.
'I'm self-employed but confused about whether I can claim the fifth grant' – Unsure? Here's what you need to know16 September 2021100s of self-employed people are confused about what constitutes being “adversely affected” by coronavirus, we have some helpful scenarios to work out where you stand, as well as HMRC’s guidance.
15 September 2021Almost two thirds of MoneySavers do most of their shopping online, compared with just over a quarter who prefer to shop in store (and the rest said they didn't have a preference), a new MoneySavingExpert.com poll has found.
14 September 2021Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of...
Martin Lewis: Why you shouldn't worry too much about your credit score – it’s not actually a real thing14 June 2021When it comes to finances, numbers are key – whether it's what you earn, your credit card balance or the interest rate on your mortgage, small changes can add up to a big difference. Yet there's one number you shouldn't pay too much attention to – your credit score.
16 August 2021
Clever ways to calculate your finances