Fraud

Fraudsters pretending to be from HM Revenue & Customs (HMRC) are expanding their unscrupulous activities after years of sending out fake emails to now calling unsuspecting consumers – and some are duping victims into paying them in gift cards and vouchers. But there are ways you can fight back against these phoneys.

Online fraud victims who do not take appropriate security steps to protect themselves should not be refunded by banks, according to Britain's most senior police officer.

Elderly people are being targeted by a telephone scam that the police say in some cases involves a fraudster allegedly pretending to be MoneySavingExpert's Martin Lewis. We NEVER make cold calls asking for your financial information – here's what's happened and what to watch out for.

About 2.4 million former and existing mobile phone users who took out contracts or bought handsets via Carphone Warehouse and its subsidiary brands are being encouraged to alert their bank about a potential data breach as soon as possible.

About two million existing and former Affinion – often branded Sentinel – customers will receive letters from next month detailing how to claim compensation, after the High Court approved a redress scheme being set up.

American Express (Amex) customers who currently have, or have had, its My Essentials and Back on Track policies with additional card protection in the past, will be refunded the premiums paid for the worthless add-on cover. 

The cost of taking out car insurance has risen for the first time in more than two years after efforts to clamp down on fraudulent claims failed to deliver the savings insurers had anticipated, according to the AA.

The majority of CPP mis-selling victims won't be given another chance to get their money back after the Financial Conduct Authority (FCA) has disappointingly rejected MoneySavingExpert.com's calls to reopen the redress scheme.

MoneySavingExpert.com today urges City watchdog, the Financial Conduct Authority, to allow victims of the wide-scale CPP mis-selling scandal who've yet to claim their cash to do so, after the redress door was slammed shut in August.