Holidays

Holidaymakers with collapsed travel firm Lowcostholidays have flooded our inbox with reclaim stories.

An ad for a Walkers crisps competition which offered 20,000 holidays has been banned after more than 100 complaints to the Advertising Standards Authority (ASA) that the trips were virtually impossible to win.

If you were hit by the online travel agency Lowcostholidays going into administration, time is running out to download and save all the details of your booking – the 'existing bookings' site will be taken offline at 5pm on Friday 19 August.

If your flight's delayed and the airline refuses you compensation, you're now more likely to be able to appeal to an ombudsman-style scheme with binding powers, after a raft of airlines including Easyjet and Flybe became the latest to sign up to an official adjudication process. But it's not all good news – some passengers will now have to pay a £25 fee if their appeal is unsuccessful.

A grieving widow who had always dreamed of sailing on the QE2 was left "beside herself" after cruise company Cunard billed her £385 to remove her late husband's name from a voyage booked 18 months in advance.

Budget airline Ryanair is to force passengers travelling with young children to pay a £4 seat reservation fee on any flights booked after 1 September, in the latest development in the ongoing row over whether parents should be able to sit next to their kids on flights for free.

The great summer getaway is underway, but many leave it till August, especially later in the month, when it's cheaper. Whether staying in the UK or heading overseas, we've a series of savvy tricks to bag you a suitcase-load of savings if you're about to head off. All aboard...

Vodafone customers mugged on holiday have been pursued for more than a year by the mobile operator after thieves ran up £1,000s in premium-rate call charges on their stolen phones.

Almost 140,000 holidaymakers have been hit by the collapse of online travel agency Lowcostholidays, with stories emerging of family trips, honeymoons and destination weddings thrown into chaos and some losing holidays worth £1,000s. Here's what you need to know about your rights and how to reclaim.