Issues
Ofgem warns energy firms over forced installation of prepayment meters
British Gas, Ovo Energy and Utility Warehouse forcibly installed many more prepayment meters than their competitors
18 June 2018
'I got a £7,000 council tax refund after mum was diagnosed as severely mentally impaired'
The families of those with a 'severe mental impairment' have successfully recouped £1,000s in council tax overpayments
8 May 2018
140,000 prepayment customers couldn't afford to heat their homes
One hundred and forty thousand households have been left without gas or electricity
20 April 2018
Energy price cap could start THIS year as bill launched in Parliament
An energy price cap could be introduced before next winter – but you don't need to wait, you can switch and save NOW
26 February 2018
Flybe doubles unaccompanied child charge to £79
Flybe customers buying a ticket for a child travelling on their own will have to pay an extra £79 each way
21 February 2018
Five million households could see energy bills rise in April as Ofgem hikes price cap
Around five million households could see their bills rise by £58 a year
7 February 2018
Revealed: Trick to use the 16-25 Railcard to save £100s on your commute (and it'll work for the 26-30 Railcard too)
Commuters on some routes can use a 16-25 Railcard to save up to £700 on a year's train travel
24 November 2017
Autumn Budget 2017: Tax hike on new diesel cars
New diesel cars which don't meet the latest emissions standards will go up by one tax band from April 2018
22 November 2017
Autumn Budget 2017: Stamp duty axed for most first-time buyers
Stamp duty has been abolished with immediate effect for first-time buyers purchasing properties costing under £300,000
22 November 2017
Autumn Budget 2017: National living wage to rise next April
The national living wage is to rise by 4.4% in April 2018, from £7.50/hour to £7.83/hour
22 November 2017
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1.3m missing out on pension creditAnd URGENT deadline for 1,000s
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48 garden ready plug plants £25Norm £52
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MSE and top unis:"Scrap student loan statement"
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Huge PPI reclaim"I'm £24,000 better off"
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Free Mental Health & Debt bookletIt's Mental Health Awareness Week
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Extra 30% off Hot Diamonds outletEg, £30 necklace (was £70)
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Got a Huawei phone? Your rights after Google restricts its use of Android
20 May 2019
If you've a Huawei smartphone you may struggle to download some future versions of the Android operating system, and there are questions over whether you'll continue to get some security updates, after Google restricted the Chinese tech giant's access to the software. Here's what we know so far about what's happening and your rights -
Booking a holiday with Thomas Cook, TUI etc? How to make sure you're protected
20 May 2019
Thomas Cook has been telling worried customers that their flights and holidays are safe after it announced a £1.4 billion loss - if you're booking with Thomas Cook, here are some simple steps to boost your protection -
Record numbers switched electricity supplier last month
20 May 2019
A record 668,000 customers switched their electricity supplier last month, new figures reveal -
More banks to let you freeze your card – check if you can
17 May 2019
Nationwide is set to let you freeze your card if you temporarily lose it, joining a dozen major banks which already offer the feature - check here if your bank offers it -
Steep rise in payday loan claims – but 1,000s are being stung by unnecessary fees
16 May 2019
The number of complaints against payday loan firms soared by 130% in the past year, new figures from the the financial watchdog show. But the majority of claimants are using claims management firms, meaning they won't get the full compensation payout if successful.
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Do I need to show my boarding pass at airport shops? (video & guide)
9 April 2019
It’s one of those niggling frustrations. You want to buy something at the airport and you’re badgered for your boarding pass in order to purchase. Many people ask me if they need to bother, so here’s my quick video answer… Some frequently asked questions… After I originally posted this video on social media, there were a few...
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