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BT has announced it is to hike the cost of broadband and calls and begin charging TV customers £3.50 a month for BT Sport. Check if you can find a better deal elsewhere – if so, the good news is those affected can leave their BT contract penalty-free, or you can try to haggle down your bill.
20 January 2017
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BT customers plagued by nuisance calls on their home phone are now able to divert them to an email-style 'junk' voicemail inbox. Here's how to activate the free service, plus other ways to escape spam calls.
16 January 2017
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Vodafone is once again the most complained-about mobile network according to data compiled by telecoms regulator Ofcom, with the firm getting three times the average industry-wide number of customer gripes.
21 December 2016
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The telecoms regulator will review the price of standalone landlines – which are purchased without broadband access or pay-to-view TV – over concerns the elderly and vulnerable are being hit hard by rising costs.
1 December 2016
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TalkTalk customers attempting to claim a free upgrade offered to them in the wake of October's high-profile hack have been left frustrated after logging in to their accounts to find they were unable to select the upgrade they wanted.
9 December 2015
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TalkTalk has today started giving out free upgrades to all four million of its customers – including free Sky Sports for its TV users – to "say thank you" for sticking with the firm after a data hack left nearly 157,000 account holders' personal details exposed.
1 December 2015
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- A YEAR'S BT line & fibre b'band for £285 plus get a £100 Sains vch - A YEAR'S Plusnet line & standard b'band for £111 (equiv £9.24/mth) - How Sky, Virgin and TalkTalk custs can leave or slash £100s off costs
18 November 2015
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TalkTalk is insisting upon charging some customers who may have been hit by last week's massive cyber-attack hundreds of pounds to ditch the giant. We explain how to switch penalty-free and how to protect your finances and passwords following the huge security breach.
23 October 2015
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Switching between household utility suppliers should become quicker and easier under proposals unveiled by the Government in a bid to help millions of consumers save billions on bills.
22 October 2015
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TalkTalk customers will lose a 10% discount they currently enjoy for paying bills promptly, as the provider's axing its 'speedy payment discount' from 1 December.
9 October 2015

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