Landline

Sky is being investigated by the communications regulator following complaints that customers are unable to cancel at the end of their contract.

A claims management firm that bombarded people with millions of nuisance calls has been fined more than £200,000 – the first fine issued since the regulator was given new powers to do so last year.

Millions of broadband and landline customers should find it easier to switch providers from tomorrow, communications regulator Ofcom says .

BT has upped the price of its least expensive line rental for the third time in just a year, making its upfront-payment plan the most expensive among those offered by major providers – £50 more than the cheapest offering.

TalkTalk broadband, TV and home phone customers are to be hit with price hikes from 1 June, and the provider is scrapping free local calls for 200,000 users from 1 July.

TalkTalk home phone customers will be hit by line rental price hikes along with a number of other price rises from 1 December.

Sky home phone customers will be hit by line rental price hikes along with a number of other price rises from 1 December.

Broadband and home phone providers need to make it easier for consumers to switch, regulator Ofcom's chief executive says.