MSE News

Landline

Virgin Media to hit customers with 4.5% price hike

Virgin Media has announced a new price hike for its broadband, phone and TV customers

15 August 2018

Ofcom proposes automatic compensation for broadband and landline customers

Broadband and landline customers could pocket up to £185m in compensation payouts each year under new Ofcom proposals

24 March 2017

Plusnet fined £880,000 for billing former customers

The BT-owned telecoms firm has overcharged 1,000 people by more than £500,000 in total

22 March 2017

BT landline-only customers could save £5 a month due to Ofcom price cut

The telecoms regulator may step in to protect elderly and vulnerable customers from line rental price hikes

28 February 2017

Sky hikes line rental, TV and broadband packages AND call costs – your rights

Line rental will rise from £17.40/mth to £18.99/mth on 1 March 2017 for all but landline-only Sky customers

25 January 2017

BT to hike broadband and call prices and charge TV customers for BT Sport

BT is increasing prices for broadband and some calls and is to begin charging TV customers £3.50 for BT Sport

20 January 2017

Got a BT landline? You can now opt in to its free spam calls filter to escape nuisance callers

Call Protect will divert nuisance calls into a junk voicemail box, so your phone doesn't ring

16 January 2017

Vodafone still getting far more complaints than its rivals – check your bill NOW

The company is once again the most complained-about mobile provider according to telecoms regulator Ofcom

21 December 2016

Ofcom to probe standalone landline prices

The regulator is concerned price rises could be hitting the elderly and vulnerable particularly hard

1 December 2016

TalkTalk customers left unable to choose free upgrade online

TalkTalk customers have been left frustrated after experiencing online issues when attempting to choose their upgrade

9 December 2015

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