Landline
Virgin Media to hit customers with 4.5% price hike
Virgin Media has announced a new price hike for its broadband, phone and TV customers
15 August 2018
Ofcom proposes automatic compensation for broadband and landline customers
Broadband and landline customers could pocket up to £185m in compensation payouts each year under new Ofcom proposals
24 March 2017
Plusnet fined £880,000 for billing former customers
The BT-owned telecoms firm has overcharged 1,000 people by more than £500,000 in total
22 March 2017
BT landline-only customers could save £5 a month due to Ofcom price cut
The telecoms regulator may step in to protect elderly and vulnerable customers from line rental price hikes
28 February 2017
Sky hikes line rental, TV and broadband packages AND call costs – your rights
Line rental will rise from £17.40/mth to £18.99/mth on 1 March 2017 for all but landline-only Sky customers
25 January 2017
BT to hike broadband and call prices and charge TV customers for BT Sport
BT is increasing prices for broadband and some calls and is to begin charging TV customers £3.50 for BT Sport
20 January 2017
Got a BT landline? You can now opt in to its free spam calls filter to escape nuisance callers
Call Protect will divert nuisance calls into a junk voicemail box, so your phone doesn't ring
16 January 2017
Vodafone still getting far more complaints than its rivals – check your bill NOW
The company is once again the most complained-about mobile provider according to telecoms regulator Ofcom
21 December 2016
Ofcom to probe standalone landline prices
The regulator is concerned price rises could be hitting the elderly and vulnerable particularly hard
1 December 2016
TalkTalk customers left unable to choose free upgrade online
TalkTalk customers have been left frustrated after experiencing online issues when attempting to choose their upgrade
9 December 2015
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100+Mb Virgin b'band & line '£19/mth'A gobsmacking price
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Brexit impactMortgages, flights etc
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Boots clearanceUp to 70% off likely
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Martin's Mortgage MasterclassCheck if overpaying
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Loan rates near all-time lowsFrom 2.8%
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Hope for mortgage prisonersAfter MSE campaign
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Martin vs RyanairOn name-change 'glitch' refunds
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Leave the heating on all day?Energy mythbusting
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Can you make £2,019 in 2019?MSE Forum challenges
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Top debt-shifting card32mths 0%, 1.4% fee
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1,000 FREE radiator heat reflectorsWorth £15ish
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425 summer-flowering bulbs£10 all-in (norm £25)
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BT promises a year without broadband or phone price hikes
15 January 2019
BT says prices for its millions of broadband, mobile or line rental customers will be frozen until March 2020 -
Pensioners with younger partners won't be able to claim pension credit under new rules
15 January 2019
Pensioners who live in a couple will only be able to make a new claim for pension credit when both partners are over the state pension age, under new rules to come into effect in May -
Rule change to free mortgage prisoners could happen 'fairly quickly'
15 January 2019
FCA chief executive Andrew Bailey, was speaking to MPs this morning -
Ryanair increases baggage fees
14 January 2019
Ryanair has raised the cost of flying with a 10kg bag by hiking hold luggage and priority boarding prices, after twice cutting its cabin baggage allowance last year -
Martin Lewis calls on Ryanair boss to refund passengers hit with name-change charges
14 January 2019
MoneySavingExpert founder Martin Lewis has called on the chief executives of Ryanair and the Civil Aviation Authority to investigate an apparent name-change booking 'glitch' which has cost many passengers at least £115 to fix - and presented them with a dossier detailing over 160 reports of the problem
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Martin Lewis: Is it unfair to charge loyal customers more?
19 November 2018
Should loyal customers be charged more than new ones? On the surface the answer is a simple no – but nothing is that simple. Many consumer marketplaces function because only some people embrace competition, and we need to work out what happens if we change that
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