Landline
Virgin Media to hit customers with 4.5% price hike
Virgin Media has announced a new price hike for its broadband, phone and TV customers
15 August 2018
Ofcom proposes automatic compensation for broadband and landline customers
Broadband and landline customers could pocket up to £185m in compensation payouts each year under new Ofcom proposals
24 March 2017
Plusnet fined £880,000 for billing former customers
The BT-owned telecoms firm has overcharged 1,000 people by more than £500,000 in total
22 March 2017
BT landline-only customers could save £5 a month due to Ofcom price cut
The telecoms regulator may step in to protect elderly and vulnerable customers from line rental price hikes
28 February 2017
Sky hikes line rental, TV and broadband packages AND call costs – your rights
Line rental will rise from £17.40/mth to £18.99/mth on 1 March 2017 for all but landline-only Sky customers
25 January 2017
BT to hike broadband and call prices and charge TV customers for BT Sport
BT is increasing prices for broadband and some calls and is to begin charging TV customers £3.50 for BT Sport
20 January 2017
Got a BT landline? You can now opt in to its free spam calls filter to escape nuisance callers
Call Protect will divert nuisance calls into a junk voicemail box, so your phone doesn't ring
16 January 2017
Vodafone still getting far more complaints than its rivals – check your bill NOW
The company is once again the most complained-about mobile provider according to telecoms regulator Ofcom
21 December 2016
Ofcom to probe standalone landline prices
The regulator is concerned price rises could be hitting the elderly and vulnerable particularly hard
1 December 2016
TalkTalk customers left unable to choose free upgrade online
TalkTalk customers have been left frustrated after experiencing online issues when attempting to choose their upgrade
9 December 2015
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Full service breakdown cover £48/yrAct now to bag it
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Married? You could get £1,150700,000 haven't claimed marriage tax allowance
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£15 for a £49 Google Home MiniOr 'free' if you've Spotify Family)
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Sainsbury's Energy customers warningYou're being moved to British Gas
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Two free audiobooks (4 for some)ANY title allowed
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23 Beatrix Potter books ?28Incl Peter Rabbit
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Sainsbury's Energy customers moved to British Gas – here's what you need to know
18 April 2019
If you're a Sainsbury's Energy customer, your account has been switched to British Gas -
Student loan interest rates set to drop in September – what you need to know
17 April 2019
Student loan interest rates are set to drop in September. Current students from England and Wales will almost certainly see the rate drop from 6.3% to 5.4% - and many former students with outstanding loans will see their rates dip too -
Now TV's cinema pass prices have gone up – check if you can beat the hike
17 April 2019
Thousands of Now TV customers will see a price rise of £2 a month after the firm upped the cost of its cinema pass - but you may still be able to beat the hike -
Extra Energy customers still waiting for credit refunds five months after it stopped trading
17 April 2019
Former Extra Energy customers are still waiting for their bill credit to be refunded almost five months after the firm stopped trading - and there's no set date for when they'll receive their refunds -
Holiday firms warned over unfair cancellation charges
17 April 2019
Travel firms have been warned against forcing travellers to pay large non-refundable deposits, or charging hefty cancellation fees, by the competition watchdog
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Do I need to show my boarding pass at airport shops? (video & guide)
9 April 2019
It’s one of those niggling frustrations. You want to buy something at the airport and you’re badgered for your boarding pass in order to purchase. Many people ask me if they need to bother, so here’s my quick video answer… Some frequently asked questions… After I originally posted this video on social media, there were a few...
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