Virgin Media to hike prices by 13.8% for millions of customers – but you can leave penalty-free
Millions of Virgin Media broadband, TV and home phone customers will see their bills increase this spring by an average of 13.8%.
20 September 2023
Virgin Media offers automatic discounts to customers put on hold – but wait to speak to someone in person as you may get a better deal
Virgin Media is offering automated discounts to cable customers put on hold who call up seeking a price cut, MoneySavingExpert.com has learned, although we've also heard of users securing far better deals if they stay on the line and haggle in person.
19 January 2022
Sky broadband and home phone services down for hours for thousands in south east England, Leicester and Wales
Sky broadband and home phone customers face outages across south east England, Leicester and Wales today, the telecoms provider has confirmed. It adds that it's investigating the problem and is working to restore service as soon as possible.
3 September 2021
BT to raise broadband, landline and mobile prices for millions next month
Some BT customers will see the cost of their broadband, mobile and landline monthly plans go up by 1.3% in March even if they're still within their minimum contract term, MoneySavingExpert.com can reveal
13 February 2020
Virgin Media to hit customers with 4.5% price hike
Virgin Media has announced a new price hike for its broadband, phone and TV customers
15 August 2018
Ofcom proposes automatic compensation for broadband and landline customers
Broadband and landline customers could pocket up to £185m in compensation payouts each year under new Ofcom proposals
24 March 2017
Plusnet fined £880,000 for billing former customers
The BT-owned telecoms firm has overcharged 1,000 people by more than £500,000 in total
22 March 2017
BT landline-only customers could save £5 a month due to Ofcom price cut
The telecoms regulator may step in to protect elderly and vulnerable customers from line rental price hikes
28 February 2017
Sky hikes line rental, TV and broadband packages AND call costs – your rights
Line rental will rise from £17.40/mth to £18.99/mth on 1 March 2017 for all but landline-only Sky customers
25 January 2017
BT to hike broadband and call prices and charge TV customers for BT Sport
BT is increasing prices for broadband and some calls and is to begin charging TV customers £3.50 for BT Sport
20 January 2017
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Martin Lewis: Do you have a Power of Attorney? It’s crucial protection – not just for the elderly – and more important than a will28 November 2023Do you have a Power of Attorney? MoneySavingExpert.com founder Martin Lewis explains how this crucial protection works, why it's more important than a will, and how to get one in the latest episode of ITV's The Martin Lewis Money Show Live.
Martin Lewis: Child Benefit warning for couples – are you missing out on £1,000s in future state pension payments?28 November 2023If you're in a couple and claiming Child Benefit – or aren't claiming because one of you earns £60,000 or more a year – you could be missing out on £1,000s or even £10,000s in future state pension payments.
28 November 2023Tesco Clubcard holders need to urgently to spend £16 million worth of vouchers before they expire on Thursday 30 November. Alternatively, if you'd rather hang onto the vouchers, we've got a trick to extend their validity.
Autumn Statement: State pension confirmed to rise by 8.5% from April 2024 – while some benefits will go up by 6.7%28 November 2023The state pension will rise by 8.5% from April 2024 under the 'triple lock' guarantee, meaning millions of people will receive a weekly increase of up to £17.35. Certain benefits, including Universal Credit, will also rise from next April by 6.7%.
28 November 2023Energy standing charges, which make up around £300 of most people's yearly bills, are to be reviewed by Ofgem.
Martin Lewis: Energy bill credit – how much is too much? Stop the rip-off and get back £100s, by understanding the monthly direct debit energy cycle…28 November 2023Martin Lewis dissects how much energy bill credit is too much, and when it's best to ask for it back
21 November 2023
21 November 2023Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of...
6 November 2023The joy of good salt 'n' vinegar is you bite them, and they bite back – the flavour needs to be strong, sharp, and leave your tongue feeling like sandpaper. So it's time to focus MSE's data-crunching expertise on to the ultimate investigative challenge... finding the UK's best salt 'n' vinegar crisps.
22 November 2023
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