We use cookies to make the site easier to use. Read our cookies policy

MSE News

Line Rental

Plusnet customers wrongly charged twice for £200 offer

More than 1,000 of Plusnet customers have been billed twice for a £200 line rental saver offer, while others were wrongly told they'd been charged for contracts they'd already cancelled, after the firm introduced a new billing system

25 September 2018

Ofcom to probe standalone landline prices

The regulator is concerned price rises could be hitting the elderly and vulnerable particularly hard

1 December 2016

Clampdown on 'misleading' broadband ads as new rules come into force

Telecoms firms can no longer separate the cost of broadband and line rental from today

31 October 2016

Virgin Media to hit customers with price rise of up to £42/year – beat the hike

Virgin Media home phone, broadband and TV customers will see prices rise by an average of 5.1% from November

18 August 2016

New chance to haggle a better Sky deal after Ofcom steps in over price hikes

Millions of Sky customers hit with line rental price rises last month have been give more time to haggle a better deal

12 January 2016

How to beat Virgin Media's 5.4% broadband, home phone and TV price hike

Virgin Media customers will be hit with inflation busting price hikes of 5.4% on average from 1 February 2016

10 November 2015

Beat Sky's inflation-busting line and phone hikes

Sky home phone and broadband customers will be hit with inflation busting price hikes from 1 December

5 October 2015

Urgent. £5.35 for a year's Sky line rental and broadband

14,700 codes are available, so grab one ASAP. It's the cheapest line rent and broadband bundle we have ever seen

16 September 2015

TalkTalk customers to be hit with price hikes from October, but you can beat them

TalkTalk is upping the cost of line rental and more for its four million customers

27 August 2015

BT price hike: Last chance to beat it

About 10 million BT broadband, phone and TV customers will be hit with price rises of up to 7% from 20 September

25 August 2015

Suggest a Story

Got a money-related news story that affects you? Email us

How this site works

We think it's important you understand the strengths and limitations of the site. We're a journalistic website and aim to provide the best MoneySaving guides, tips, tools and techniques, but can't guarantee to be perfect, so do note you use the information at your own risk and we can't accept liability if things go wrong.

This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service.
We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the Section 75 guide for protection tips).

Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first.
We often link to other websites, but we can't be responsible for their content.
Always remember anyone can post on the MSE forums, so it can be very different from our opinion.

MoneySavingExpert.com is part of the MoneySupermarket Group, but is entirely editorially independent. Its stance of putting consumers first is protected and enshrined in the legally-binding MSE Editorial Code.

Please read the Full Terms & Conditions, Privacy Policy, Cookies Q&A, How this site is financed and MSE's Editorial Code.

More tools from