MoneySavingExpert News

Line Rental

BT to ditch line rental saver discount leaving users paying £20 a year more – here's what you need to know

BT customers will no longer be able to get a discount on their line rental by paying for a year upfront, as the provider is axing the 'line rental saver' from 21 July.

4 July 2023

Prices to rise for 100,000s of Plusnet broadband and phone customers

Hundreds of thousands of Plusnet broadband and phone line rental customers who are out of contract will see an inflation-linked price rise in October – though if you're affected, you can leave penalty-free

27 July 2020

BT to raise broadband, landline and mobile prices for millions next month

Some BT customers will see the cost of their broadband, mobile and landline monthly plans go up by 1.3% in March even if they're still within their minimum contract term, can reveal

13 February 2020

Plusnet customers wrongly charged twice for £200 offer

More than 1,000 of Plusnet customers have been billed twice for a £200 line rental saver offer, while others were wrongly told they'd been charged for contracts they'd already cancelled, after the firm introduced a new billing system

25 September 2018

Ofcom to probe standalone landline prices

The regulator is concerned price rises could be hitting the elderly and vulnerable particularly hard

1 December 2016

Clampdown on 'misleading' broadband ads as new rules come into force

Telecoms firms can no longer separate the cost of broadband and line rental from today

31 October 2016

Virgin Media to hit customers with price rise of up to £42/year – beat the hike

Virgin Media home phone, broadband and TV customers will see prices rise by an average of 5.1% from November

18 August 2016

New chance to haggle a better Sky deal after Ofcom steps in over price hikes

Millions of Sky customers hit with line rental price rises last month have been give more time to haggle a better deal

12 January 2016

How to beat Virgin Media's 5.4% broadband, home phone and TV price hike

Virgin Media customers will be hit with inflation busting price hikes of 5.4% on average from 1 February 2016

10 November 2015

Beat Sky's inflation-busting line and phone hikes

Sky home phone and broadband customers will be hit with inflation busting price hikes from 1 December

5 October 2015