Line Rental

BT customers will no longer be able to get a discount on their home phone and broadband line rental by paying for a year upfront as its 'line rental saver' product is being axed for new sign-ups and renewals from 21 July. If you currently use it, you won't pay any more until your contract expires after this date, but when it does you'll be switched to paying line rental monthly – meaning you'll lose the £20 a year saving.  

Hundreds of thousands of Plusnet broadband and phone line rental customers who are out of contract will see an inflation-linked price rise in October – though if you're affected, you can leave penalty-free.

Millions of BT customers will see their monthly bills for broadband, landlines and mobiles rise by 1.3% in March even if they're still within their minimum contract term, MoneySavingExpert.com can reveal.

More than 1,000 Plusnet customers have been billed twice for a £200 line rental saver offer after the firm introduced a new billing system, MoneySavingExpert can reveal - while some former customers were also wrongly charged for contracts they'd already cancelled. 

The telecoms regulator will review the price of standalone landlines – which are purchased without broadband access or pay-to-view TV – over concerns the elderly and vulnerable are being hit hard by rising costs.

Telecoms firms can no longer separate the cost of broadband and line rental in their adverts from today under new rules designed to make pricing clearer.

5.2 million Virgin Media home phone, broadband and TV customers will see prices rise by an average of 5.1% from November. But you'll be able to leave your contract penalty-free, or if you want to stay, you may be able to beat the hike by haggling.

Millions of Sky customers hit with inflation-busting line-rental price rises last month have been given a fresh opportunity to haggle a better deal after action by regulator Ofcom.

Around 4.4 million Virgin Media home phone, broadband and TV customers will be hit with inflation-busting price hikes of 5.4% on average from 1 February 2016, the provider has announced.

Millions of Sky home phone and broadband customers will be hit with inflation busting price hikes from 1 December, the provider has revealed.