MoneySavingExpert News

Mobile phone roaming

Revealed: The hidden cost of using your phone in Europe – here's which providers offer truly free roaming and how to avoid getting stung

New MoneySavingExpert.com research reveals how some networks limit the amount of data you can use for free when travelling – even if you have roaming as part of your bundle.

24 July 2023

Action to tackle 'confusing' roaming policies welcomed by Martin Lewis after MSE campaign – though support won't be in place this summer

Mobile providers will be forced to send mandatory roaming alerts to travellers under new plans outlined by telecoms regulator Ofcom today.

20 July 2023

EE to charge pay-as-you-go customers for roaming in Europe from today – here's what it means for you

EE is to start charging all pay-as-you-go customers to use their mobiles in Europe from today.

6 June 2023

Beware paying for a day of EU mobile roaming but only getting a minute – MSE warns of sharp practices as post-Brexit protections end

MoneySavingExpert.com has today published a new report containing worrying findings on EU roaming. It comes as post-Brexit roaming protections have now ended and most major networks have reintroduced roaming fees in the EU, ultimately leaving mobile users with weaker rights and many with higher costs.

8 August 2022

Voxi's European roaming charge comes into effect - here's everything you need to know

New and existing customers will now need to purchase a European roaming pass to make calls, send texts and use data in 49 European countries and destinations.

1 July 2022

Tesco Mobile to charge customers for roaming in Europe from next year

Tesco Mobile is to start charging pay-monthly users who joined or upgraded from 16 June this year to use their mobiles in Europe. From 1 January 2023, these customers will have to pay extra to make calls, send texts and use data in 48 European countries and destinations.

21 June 2022

Three's £2 a day roaming charges come into effect today – here's all you need to know

Three's £2 a day roaming charges come into effect from today (23 May) for holidaymakers who wish to use their normal monthly allowance in Europe. The change will effect new and upgrading pay monthly and Sim-only customers.

23 May 2022

Vodafone's Voxi to charge customers up to £2 per day to roam in Europe from next month

Vodafone's VOXI brand is to start charging new and existing customers from £2 a day to use their mobiles in Europe. From 27 May, hundreds of thousands of VOXI customers will need to purchase a European roaming pass to make calls, send texts and use data abroad.

28 April 2022

Tens of thousands of Three customers to lose 'free' roaming abroad as they're 'forced' on to new contracts - here's all you need to know

MoneySavingExpert.com can reveal that the mobile operator is 'forcing' certain customers to sign up to new plans, which means they'll lose their 'free' roaming benefit.

21 January 2022

O2 and Virgin Mobile pledge to keep free European roaming for mobile users

It means holidaying Brits can use their data, calls and texts as they would in the UK.

10 January 2022