Mobile phone roaming
Tens of thousands of Three customers to lose 'free' roaming abroad as they're 'forced' on to new contracts - here's all you need to know
MoneySavingExpert.com can reveal that the mobile operator is 'forcing' certain customers to sign up to new plans, which means they'll lose their 'free' roaming benefit.
21 January 2022
O2 and Virgin Mobile pledge to keep free European roaming for mobile users
It means holidaying Brits can use their data, calls and texts as they would in the UK.
10 January 2022
EE to bring back mobile roaming charges in Europe from March - what it means for you
EE is to start charging new and upgrading customers a flat £2/day mobile roaming fee if they use their phone in Europe from January 2022. The move makes it the first mobile firm to scrap free roaming in the EU following Brexit.
30 December 2021
Virgin Media and O2 launch Volt, their first joint product which offers to boost mobile data and broadband speeds for customers of both firms – how it works
Newly-merged O2 and Virgin Media have launched a new product called Volt, allowing eligible customers to get their mobile data allowances doubled and their broadband speeds boosted to the next level at no extra charge.
20 October 2021
Thousands of 1pMobile customers must now use £2.50 worth of credit every 30 days from today
Thousands of 1pMobile users who signed up to the pay-as-you-go provider before 1 January 2021 will need to spend at least £2.50 worth of credit on calls, texts, data or other services every 30 days from today. Fail to meet this spending limit, and you'll have a fee of up to £2.50 deducted from your credit.
1 October 2021
Three to introduce £2/day European roaming charges from May 2022
Three is to start charging new and upgrading pay monthly and Sim-only customers roaming fees of £2/day to use their monthly allowance in Europe from 23 May 2022.
14 September 2021
Three to hit pay-as-you-go customers with steep price hike from February
Three pay-as-you-go mobile users will see the cost of using their phones both in the UK and abroad rocket from 16 February with the price of calls, texts and data increasing by up to 1,650%. But you can leave penalty-free and switch to a cheaper deal
12 January 2021
New price cap on calls and texts to Europe kicks in today
The price of making an international call from the UK to an EU country will be capped at around 20p/min from today - but you're still likely to be able to save by calling via the internet
15 May 2019
O2 customer charged £3,000 roaming fees after being told she was in a different country
An O2 customer accidentally racked up over £3,000 in roaming fees, after receiving texts which said her calls and data would be taken out of her UK allowance – here's what you need to know to make sure you don't fall foul of complicated rules
8 November 2018
26 January 2022
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Barclaycard customer? Check your account and don't bin post as it's refunding MORE people, with some getting £1,20025 January 2022Keep an eye out for letters from Barclaycard, even if you weren’t on a repayment plan, as its refunding more customers for incorrect fees. MSE has received an influx of accounts from customers who say they received a surprise refund, with several claiming to have been given more than £1,000.
25 January 2022Martin Lewis answers this question in his new video on the energy crisis below, as well as explaining what might be next for energy bills.
25 January 2022In addition, those who aren't fully vaccinated will no longer be required to take a day eight test or self-isolate on arrival to England.
Millions of BT, EE, Plusnet, Shell, TalkTalk and Vodafone customers to be hit with price hikes of up to 9.3% - here's all you need to know25 January 2022Millions of BT, EE, Plusnet, Shell, TalkTalk and Vodafone customers will be hit with price hikes of up to 9.3% this spring. All of the telecoms providers use December's consumer prices index (CPI) rate of inflation, as announced this week, to determine increases...
25 January 2022Tesco Bank's new prepaid debit card is now available to all 20 million Clubcard holders following a series of trials last year
10 January 2022This is my sixth annual steps blog. My well-documented obsession with the 'quantified self' is showing no sign of abating. According to my tracker, I did 9,284,614 steps (nearly 400,000 more than last year) – a ridiculous, hopefully healthy obsession.
29 November 2021I was invited on to BBC Radio 2 Vine's 'What Makes Us Human' programme. The brief: "write then read out an essay on one unique element of humanity, interspersed with some autobiographical notes".
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