MoneySavingExpert News

Mobile phone roaming

Beware paying for a day of EU mobile roaming but only getting a minute – MSE warns of sharp practices as post-Brexit protections end

MoneySavingExpert.com has today published a new report containing worrying findings on EU roaming. It comes as post-Brexit roaming protections have now ended and most major networks have reintroduced roaming fees in the EU, ultimately leaving mobile users with weaker rights and many with higher costs.

8 August 2022

Voxi's European roaming charge comes into effect - here's everything you need to know

New and existing customers will now need to purchase a European roaming pass to make calls, send texts and use data in 49 European countries and destinations.

1 July 2022

Tesco Mobile to charge customers for roaming in Europe from next year

Tesco Mobile is to start charging pay-monthly users who joined or upgraded from 16 June this year to use their mobiles in Europe. From 1 January 2023, these customers will have to pay extra to make calls, send texts and use data in 48 European countries and destinations.

21 June 2022

Three's £2 a day roaming charges come into effect today – here's all you need to know

Three's £2 a day roaming charges come into effect from today (23 May) for holidaymakers who wish to use their normal monthly allowance in Europe. The change will effect new and upgrading pay monthly and Sim-only customers.

23 May 2022

Vodafone's Voxi to charge customers up to £2 per day to roam in Europe from next month

Vodafone's VOXI brand is to start charging new and existing customers from £2 a day to use their mobiles in Europe. From 27 May, hundreds of thousands of VOXI customers will need to purchase a European roaming pass to make calls, send texts and use data abroad.

28 April 2022

Tens of thousands of Three customers to lose 'free' roaming abroad as they're 'forced' on to new contracts - here's all you need to know

MoneySavingExpert.com can reveal that the mobile operator is 'forcing' certain customers to sign up to new plans, which means they'll lose their 'free' roaming benefit.

21 January 2022

O2 and Virgin Mobile pledge to keep free European roaming for mobile users

It means holidaying Brits can use their data, calls and texts as they would in the UK.

10 January 2022

EE to bring back mobile roaming charges in Europe from March - what it means for you

EE is to start charging new and upgrading customers a flat £2/day mobile roaming fee if they use their phone in Europe from January 2022. The move makes it the first mobile firm to scrap free roaming in the EU following Brexit.

30 December 2021

Virgin Media and O2 launch Volt, their first joint product which offers to boost mobile data and broadband speeds for customers of both firms – how it works

Newly-merged O2 and Virgin Media have launched a new product called Volt, allowing eligible customers to get their mobile data allowances doubled and their broadband speeds boosted to the next level at no extra charge.

20 October 2021

Thousands of 1pMobile customers must now use £2.50 worth of credit every 30 days from today

Thousands of 1pMobile users who signed up to the pay-as-you-go provider before 1 January 2021 will need to spend at least £2.50 worth of credit on calls, texts, data or other services every 30 days from today. Fail to meet this spending limit, and you'll have a fee of up to £2.50 deducted from your credit.

1 October 2021