National rail
New 26-30 Railcard is being trialled nationwide - but there are only 10,000 up for grabs
A nationwide trial of the 26-30 Railcard has started
12 March 2018
Want to get PAID to travel the UK and Europe by train? National Rail's hiring a new 'chief adventure officer'
If you're eligible for a 16-25 Railcard, National Rail's offering you the chance to get paid £10,000 to travel by train
28 December 2017
Christmas travel: Your rights if your train is delayed or cancelled
Train passengers face disruption while travelling over Christmas with more than 250 sets of engineering works planned
19 December 2017
Rail fares to rise by an average of 3.4% from January
Passengers face the biggest hike in rail fares for five years with ticket costs set to rise by an average 3.4%
5 December 2017
Revealed: Trick to use the 16-25 Railcard to save £100s on your commute (and it'll work for the 26-30 Railcard too)
Commuters on some routes can use a 16-25 Railcard to save up to £700 on a year's train travel
24 November 2017
Greater Anglia launches rail discount card for over-50s
A new over-50s' discount card to bag 20% off rail tickets has been launched by Greater Anglia
3 November 2017
Digital 16-25 Railcards now available
From today you'll be able to store a digital version of your new 16-25 Railcard on your phone
23 October 2017
12 rail firms agree to refund passengers who pay too much for tickets
Twelve train companies will refund passengers who weren't sold the cheapest tickets when buying ticket machines
28 July 2017
'Super-complaint' launched over train delay payouts
Which? submits 'super-complaint' to the rail regulator demanding it takes action to make train delay claims easier
21 December 2015
Average rail fares to rise by 1.1% from January
Rail commuters in England, Scotland and Wales face an average price rise of 1.1% for journeys taken from 2 January 2016
4 December 2015
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Got a Huawei phone? Your rights after Google restricts its use of Android
20 May 2019
If you've a Huawei smartphone you may struggle to download some future versions of the Android operating system, and there are questions over whether you'll continue to get some security updates, after Google restricted the Chinese tech giant's access to the software. Here's what we know so far about what's happening and your rights -
Booking a holiday with Thomas Cook, TUI etc? How to make sure you're protected
20 May 2019
Thomas Cook has been telling worried customers that their flights and holidays are safe after it announced a £1.4 billion loss - if you're booking with Thomas Cook, here are some simple steps to boost your protection -
Record numbers switched electricity supplier last month
20 May 2019
A record 668,000 customers switched their electricity supplier last month, new figures reveal -
More banks to let you freeze your card – check if you can
17 May 2019
Nationwide is set to let you freeze your card if you temporarily lose it, joining a dozen major banks which already offer the feature - check here if your bank offers it -
Steep rise in payday loan claims – but 1,000s are being stung by unnecessary fees
16 May 2019
The number of complaints against payday loan firms soared by 130% in the past year, new figures from the the financial watchdog show. But the majority of claimants are using claims management firms, meaning they won't get the full compensation payout if successful.
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Do I need to show my boarding pass at airport shops? (video & guide)
9 April 2019
It’s one of those niggling frustrations. You want to buy something at the airport and you’re badgered for your boarding pass in order to purchase. Many people ask me if they need to bother, so here’s my quick video answer… Some frequently asked questions… After I originally posted this video on social media, there were a few...
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