MoneySavingExpert.com homepage
Cutting your costs, fighting your corner
Founder, Martin Lewis · Editor-in-Chief, Marcus Herbert
Search bar closed.
MoneySavingExpert News

Ofgem

hero-homepage-hot-energy-deal-radiator-glove-heating.jpg
British Gas has paid £1.48 million in compensation after it failed to tell 100,000s of prepayment customers it was switching top-up providers.
27 August 2020
hero-homepage-energy-radiator-older-person-gas-electric-warm.jpg
Energy firm Utility Warehouse is to pay out £450,000 in refunds and compensation, after it overcharged potentially vulnerable customers last year.
29 January 2020
hero-homepage-gas-energy-oven-kettle-boiling-stove.jpg
Ovo Energy has agreed to pay £8.9 million after issuing inaccurate or incomplete information to 100,000s of customers, and for under and overcharging customers due to IT issues. 
29 January 2020
hero-homepage-energy-gas-hob.jpg
Tens of thousands of energy customers lost vital protection from aggressive debt collection following the collapse of 11 firms, which also left a potential bill of £172 million across the industry, according to Citizens Advice.
21 June 2019
hero-homepage-winter-fuel-energy-heater.jpg
Former Extra Energy customers are still waiting for their bill credit to be refunded almost five months after the firm stopped trading – and there's no set date for when they'll receive their refunds.
17 April 2019
hero-crowd-people.jpg
The spending watchdog has said that the regulators for the financial services, energy, water and communications sectors are unable to prove they are offering enough protection for consumers.
20 March 2019
hero-news-energy-v1.jpg
Almost 130,000 Spark Energy customers have been contacted by debt collectors in the wake of its takeover by Ovo Energy, even though many have continued making normal payments and had no idea they owed any money, MoneySavingExpert.com can reveal. If you've had a letter, text or email from a debt collection firm, don't panic – we've full help on what it means and what you need to do.
8 March 2019
hero-news-energy-v1.jpg
Energy supplier Solarplicity has been banned from taking on new customers for three months or until it improves its customer service. 
22 February 2019
hero-homepage-energy.png
SSE has become the last of the big six energy firms to hike prices to the maximum allowed under the new cap on standard variable tariffs (SVTs) – hitting customers with an average 10.3% price rise from Monday 1 April.
21 February 2019
British Gas price rise
Millions of British Gas and Scottish Power customers will see their gas and electricity prices rise by more than 10% on average from Monday 1 April – if you're affected, ACT NOW to beat the rise.
19 February 2019

Suggest a story

Got a money-related news story that affects you? Email us

MSE Email icon 4 February 2025

For all the latest deals, guides and loopholes simply sign up today - it’s spam free!

Add £1,000s to your pension
Martin's 16 pension boosters
Car insurance 16% cheaper
Don't settle at renewal
New cheapest loan
Now under 6%
Delay EV road tax
With our trick
Barclays outage help
How to reclaim
20 Walkers 90p
With our code
Sky TV price hikes
Your rights explained
Tools and calculators

Clever ways to calculate your finances

Find your odds of getting top cards
Find your odds for getting a cheap loan
Compare broadband, phone & TV deals
Compares thousands of mortgages
Eight calcs to help you work out the cost
We ensure you’re on the cheapest tariff