MSE News

Ofwat

Southern Water to give customers a share of £123 million over 'shocking' failures

Southern Water is to pay £123 million back to customers following an investigation by regulator Ofwat

25 June 2019

Regulators 'need to do more' to prove they protect consumers

The spending watchdog has said that the regulators for financial services, energy, water and communications sectors are unable to prove they are offering enough protection for consumers

20 March 2019

Customers ‘badly let down’ by water companies during Beast from the East

Hundreds of thousands of customers ‘were badly let down' by their water supplier when the Beast from the East struck

19 June 2018

Thames Water to give customers a share of £120 million over leak failures

Thames Water is to pay £120 million back to customers following an investigation by regulator Ofwat

7 June 2018

Thousands of homes have been left without water - here are your rights

Thousands of homes in England and Wales are still without water for a fourth day - here's what you need to know

6 March 2018

Water customers 'could switch suppliers,' Ofwat proposes

The regulator says opening up the water market to rival companies could help households save money

19 September 2016

Average water bills to rise by 1%

Water bills are set to rise by an average of £2 across England and Wales in 2016-7

8 February 2016

Water bills to fall 2% over the next year in England and Wales

Water and sewerage bills in England and Wales will fall by an average of 2%, or £9 after April, Water UK has announced

3 February 2015

Water bills to fall by average of 5% over next five years

Water regulator Ofwat's today told suppliers to cut water bills by an average of 5% between 2015 and 2020

12 December 2014

'Halifax, Lloyds TSB and NatWest's fake letters as bad as Wonga's'

MoneySavingExpert.com has compiled a 'fake' letter ranking based on the debt collection letters we've received

1 August 2014

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