Ofwat

Some water bills in England and Wales could rise by less than planned from April 2024, as 12 water companies have been hit with a collective £114 million penalty for missing targets on pollution, leaks and customer service.

Over half of people will struggle to pay their utility bills this year, according to a survey of more than 2,000 bill payers, but there are still ways to try and cut the cost of your bills.

The average annual water bill of households in England and Wales will be cut by 4% from April. 

Southern Water is to pay £123 million back to customers following an investigation that found the company had shown "scant regard" for the environment and deliberately acted to deceive its customers.

The spending watchdog has said that the regulators for the financial services, energy, water and communications sectors are unable to prove they are offering enough protection for consumers.

Hundreds of thousands of customers ‘were badly let down' by their water supplier when the Beast from the East struck earlier this year.

Thames Water is to pay £120 million back to customers following an investigation by regulator Ofwat which found the company hasn't done enough to cut the amount of leaks.

Thousands of homes in England and Wales are still without water for a fourth day - if you're affected here's what you need to know.

Introducing rival firms to the water market could have "financial and service benefits," save customers around £8 a year and allow them to switch providers, regulator Ofwat has argued.

Water bills are set to increase by an average of £2 across England and Wales in 2016-17, water companies have announced.