Online shopping

Home and garden retailer WorldStores has come under fire from shoppers after their goods failed to show up.

Online sales site BrandAlley has sent 20,000 customers a £25 gift card each after an IT glitch caused huge delays in processing orders.

Update: 9 December 2014: While this news story was written last year, the information on your gift card rights still stands.

One of the hottest gifts this Christmas will be the electronic tablet. However, with an ever-growing selection available, it can be difficult to decide which is best. So we've compiled a round-up of deals on the best value and most popular devices on the market.

Savvy shoppers snapped up a stonking Black Friday bargain after badgering online retailer Very.co.uk to honour a deal where it mistakenly offered nearly £200 off a Samsung tablet.

NatWest and RBS customers have been left frustrated and unable to use their debit and credit card this following the third IT glitch the banks have suffered in 18 months.

NatWest, Royal Bank of Scotland and Ulster Bank customers won't be left out of pocket after an IT glitch left some unable to use their debit or credit cards on the busiest online shopping day of the year.

Shoppers looking to bag Christmas bargains overseas this year should beware import costs and taxes before they buy, HM Revenue and Customs is warning.