MoneySavingExpert News

Online shopping

Morrisons admits to processing error for some some customers making online orders - here are the details and what to do about it

Morrisons customers have been left unable to place online grocery orders after a system glitch meant their payment could not go through. Details remain scant, but we explain what we know so far below.

25 March 2022

Online retailer Studio to appoint adminstrators - what it means for orders and returns

Online retailer Studio, which has just over two million UK customers, is to appoint administrators "as soon as reasonably practicable" after failing to secure a £25 million loan needed to stay afloat.

25 February 2022

Amazon shelves plans to stop accepting Visa credit cards - here's all you need to know

Amazon has shelved plans to stop people using Visa credit cards to buy items on the shopping platform from 19 January.

17 February 2022

Martin's Christmas warning: Remember you have no legal right to return store-bought goods because you’ve changed your mind

Martin's festive caution formed part of his Christmas shopping 'last ditch need-to-knows' revealed in the latest episode of ITV's The Martin Lewis Money Show. Find out more below.

13 December 2021

Asda extends one-hour express delivery service to another 92 stores – here's the full list

Asda is extending its one-hour Express Delivery service to 96 stores across the UK to provide customers with faster delivery options.

12 October 2021

Nearly two-thirds of MoneySavers do most of their shopping online, new MSE poll finds

Almost two thirds of MoneySavers do most of their shopping online, compared with just over a quarter who prefer to shop in store (and the rest said they didn't have a preference), a new MoneySavingExpert.com poll has found.

15 September 2021

Post Office customers can pick up DPD deliveries from 250 branches from next week

Shoppers will be able to pick-up DPD delivered parcels from 250 Post Office branches across the UK from next week, it's been announced.

17 August 2021

DPD Local and DPD voted top parcel delivery firms, while CitySprint and Yodel are bottom of the pile

DPD Local has been ranked as the best parcel delivery firm in our annual poll of MoneySavingExpert users, with sister firm DPD coming second. But at the other end of the scale, CitySprint and Yodel got the poorest ratings from MoneySavers.

25 January 2021

Currys PC World customers have £100s wiped from gift cards after website outage

Shoppers who tried to use Currys PC World gift cards in the Black Friday sales have found their orders failed and their funds were wiped, with some left £100s out of pocket

1 December 2020

Next, River Island and TK Maxx stop taking online orders

Three major high street retailers have voluntarily closed their online stores in the wake of the UK lockdown to protect staff working in warehouses and distribution centres

28 March 2020