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Craft Channel customers left reeling over missing orders – your rights
Orders from the shopping channel have failed to arrive amid a change of ownership, with viewers feeling strung along
6 February 2017
'I reclaimed £1,300 after Lowcostholidays collapsed, so thanks MSE!' – users share their success stories
More than 130 holidaymakers with the defunct travel firm have told us they got their money back using our tips
26 August 2016
The top 15 life hacks of 2015
£67-worth of shopping for 11p, PayPal warning, cheap stolen goods, Easyjet refund and more top life hacks
9 December 2015
Social Discount Network order failed to arrive? How to get your money back
Dozens of angry shoppers who ordered from 'Social Discount Network' say they've been left in the dark over their items
23 October 2015
Buy cheap stolen goods – plus other life hacks
Here are our fifteen weird, wonderful, powerful (and of course legal) ways to save money
30 June 2015
Buying goods using PayPal? You'll get better protection from June
If you buy goods using PayPal, you'll have longer to complain when things go wrong under changes from June
16 April 2014
Sim-only provider Ovivo shuts down: Know your rights
Mobile phone firm Ovivo shut down last night without warning, leaving 50,000 customers in the lurch
20 March 2014
Mystery new debit card charges revealed
16 February 2010
Toys R Us to release unsold Go Go Pets 'payments'
1 December 2009
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How to wrestle pelicansWe're talking big bills
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200 free Boots Advantage pointsSimple way to get £2-worth
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Martin on BrexitNewly updated
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Martin: "Had a payday loan?"Check if you were missold"
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Full service breakdown cover £48/yrAct now to bag it
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Free YEAR'S 2for1 gardensIn £5ish mag
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Married? You could get £1,150700,000 haven't claimed marriage tax allowance
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£15 for a £49 Google Home MiniOr 'free' if you've Spotify Family)
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Sainsbury's Energy customers warningYou're being moved to British Gas
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Two free audiobooks (4 for some)ANY title allowed
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23 Beatrix Potter books ?28Incl Peter Rabbit
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Sainsbury's Energy customers moved to British Gas – here's what you need to know
18 April 2019
If you're a Sainsbury's Energy customer, your account has been switched to British Gas -
Student loan interest rates set to drop in September – what you need to know
17 April 2019
Student loan interest rates are set to drop in September. Current students from England and Wales will almost certainly see the rate drop from 6.3% to 5.4% - and many former students with outstanding loans will see their rates dip too -
Now TV's cinema pass prices have gone up – check if you can beat the hike
17 April 2019
Thousands of Now TV customers will see a price rise of £2 a month after the firm upped the cost of its cinema pass - but you may still be able to beat the hike -
Extra Energy customers still waiting for credit refunds five months after it stopped trading
17 April 2019
Former Extra Energy customers are still waiting for their bill credit to be refunded almost five months after the firm stopped trading - and there's no set date for when they'll receive their refunds -
Holiday firms warned over unfair cancellation charges
17 April 2019
Travel firms have been warned against forcing travellers to pay large non-refundable deposits, or charging hefty cancellation fees, by the competition watchdog
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Do I need to show my boarding pass at airport shops? (video & guide)
9 April 2019
It’s one of those niggling frustrations. You want to buy something at the airport and you’re badgered for your boarding pass in order to purchase. Many people ask me if they need to bother, so here’s my quick video answer… Some frequently asked questions… After I originally posted this video on social media, there were a few...
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