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Craft Channel customers left reeling over missing orders – your rights

Orders from the shopping channel have failed to arrive amid a change of ownership, with viewers feeling strung along

6 February 2017

'I reclaimed £1,300 after Lowcostholidays collapsed, so thanks MSE!' – users share their success stories

More than 130 holidaymakers with the defunct travel firm have told us they got their money back using our tips

26 August 2016

The top 15 life hacks of 2015

£67-worth of shopping for 11p, PayPal warning, cheap stolen goods, Easyjet refund and more top life hacks

9 December 2015

Social Discount Network order failed to arrive? How to get your money back

Dozens of angry shoppers who ordered from 'Social Discount Network' say they've been left in the dark over their items

23 October 2015

Buy cheap stolen goods – plus other life hacks

Here are our fifteen weird, wonderful, powerful (and of course legal) ways to save money

30 June 2015

Buying goods using PayPal? You'll get better protection from June

If you buy goods using PayPal, you'll have longer to complain when things go wrong under changes from June

16 April 2014

Sim-only provider Ovivo shuts down: Know your rights

Mobile phone firm Ovivo shut down last night without warning, leaving 50,000 customers in the lurch

20 March 2014

Mystery new debit card charges revealed

16 February 2010

Toys R Us to release unsold Go Go Pets 'payments'

1 December 2009

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