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PayPal warning: Paying someone you don't know? DON'T use 'friends and family'

PayPal users encouraged by sellers to make payments via its 'friends and family' option instead of 'goods and services' are unnecessarily leaving themselves without payment protection

10 March 2020

Craft Channel customers left reeling over missing orders – your rights

Orders from the shopping channel have failed to arrive amid a change of ownership, with viewers feeling strung along

6 February 2017

'I reclaimed £1,300 after Lowcostholidays collapsed, so thanks MSE!' – users share their success stories

More than 130 holidaymakers with the defunct travel firm have told us they got their money back using our tips

26 August 2016

The top 15 life hacks of 2015

£67-worth of shopping for 11p, PayPal warning, cheap stolen goods, Easyjet refund and more top life hacks

9 December 2015

Social Discount Network order failed to arrive? How to get your money back

Dozens of angry shoppers who ordered from 'Social Discount Network' say they've been left in the dark over their items

23 October 2015

Buy cheap stolen goods – plus other life hacks

Here are our fifteen weird, wonderful, powerful (and of course legal) ways to save money

30 June 2015

Buying goods using PayPal? You'll get better protection from June

If you buy goods using PayPal, you'll have longer to complain when things go wrong under changes from June

16 April 2014

Sim-only provider Ovivo shuts down: Know your rights

Mobile phone firm Ovivo shut down last night without warning, leaving 50,000 customers in the lurch

20 March 2014

Mystery new debit card charges revealed

16 February 2010

Toys R Us to release unsold Go Go Pets 'payments'

1 December 2009

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Week from 1 July 2020
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  • Sykes Cottages reverses coronavirus refund policy after watchdog investigation

    3 July 2020
    UK holiday accommodation provider Sykes Cottages has reversed its policy on coronavirus cancellations and will now offer customers full cash refunds, after a wave of complaints from customers and intervention from the competition watchdog

  • Car finance and high-cost credit payment holidays set to be extended

    3 July 2020
    The financial regulator has proposed further measures to support borrowers struggling to make payments on car finance deals, buy-now-pay-later agreements and other credit products due to the coronavirus pandemic, with many set to be offered another three-month payment holiday if needed

  • Government starts lifting restrictions on overseas travel

    3 July 2020
    English holidaymakers have been given the green light to start travelling to some overseas destinations from Saturday, while quarantine requirements for returning travellers will also be lifted next week, as restrictions put in place due to the coronavirus pandemic are gradually lifted

  • Coronavirus Finance & Bills Help

    3 July 2020
    Many are worried about the UK impact of the coronavirus on their ability to pay bills and even stay in their home. This guide tells you what help's out there if you can't pay bills or pay loans or credit cards back.

  • Coronavirus Life-in-Lockdown Help

    3 July 2020
    The Prime Minister has unveiled sweeping restrictions on public movement to tackle the spread of coronavirus. This has had a huge impact on daily life, affecting everything from weddings and train travel to music events and sport. To help, we're working flat out to answer your questions on these topics and more

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