MSE News

Rail fares

Train passengers still struggling to buy railcards weeks after website update

Some train passengers have been left unable to buy or renew their railcards online for weeks, due to ongoing "technical issues" with the Railcards website

10 January 2020

Virgin Trains calls for compulsory seat reservations

Virgin Trains has proposed making seat reservations compulsory on long-distance trains, saying it would cut overcrowding and guarantee every passenger a seat

24 April 2019

New railcard to extend child fares to 16 and 17-year-olds

A new railcard will be launched this year to let 16 and 17-year-olds buy half-price train tickets, the Government has announced

2 January 2019

Commuters caught in May's train chaos should receive a discount on next year's travel, MPs say

Commuters travelling on the worst affected routes during May's timetable chaos should receive a discount on next year's travel, a group of MPs has said

4 December 2018

Commuter rail fares to increase by up to 3.2% next year

The price of regulated rail fares will rise by up to 3.2% in January 2019

15 August 2018

Rail penalty fare appeals body to consider 'mitigating' circumstances

Passengers who are given a penalty fare will now have an extra layer of protection when they appeal

6 April 2018

New rail ombudsman to handle passenger complaints

All train companies will be obliged to join a new rail ombudsman being launched to handle complaints from passengers

9 February 2018

Rail fares to rise by an average of 3.4% from January

Passengers face the biggest hike in rail fares for five years with ticket costs set to rise by an average 3.4%

5 December 2017

New 16-18 Railcard set to cut costs of peak train travel

A new railcard to cut the cost of peak-time travel for 16 to 18-year-olds who are studying or training is to be trialled

4 December 2017

Revealed: Trick to use the 16-25 Railcard to save £100s on your commute (and it'll work for the 26-30 Railcard too)

Commuters on some routes can use a 16-25 Railcard to save up to £700 on a year's train travel

24 November 2017

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