MoneySavingExpert News

Rail fares

New rail ombudsman to handle passenger complaints

All train companies will be obliged to join a new rail ombudsman being launched to handle complaints from passengers

9 February 2018

Rail fares to rise by an average of 3.4% from January

Passengers face the biggest hike in rail fares for five years with ticket costs set to rise by an average 3.4%

5 December 2017

New 16-18 Railcard set to cut costs of peak train travel

A new railcard to cut the cost of peak-time travel for 16 to 18-year-olds who are studying or training is to be trialled

4 December 2017

Revealed: Trick to use the 16-25 Railcard to save £100s on your commute (and it'll work for the 26-30 Railcard too)

Commuters on some routes can use a 16-25 Railcard to save up to £700 on a year's train travel

24 November 2017

Commuter train fares to rise by 3.6%

Commuters in England will see their season ticket costs rise by 3.6% next year

15 August 2017

12 rail firms agree to refund passengers who pay too much for tickets

Twelve train companies will refund passengers who weren't sold the cheapest tickets when buying ticket machines

28 July 2017

Rail firms face calls to refund passengers who pay too much for tickets

Train companies are facing calls to refund passengers who pay over the odds for tickets

10 February 2017

Southern Rail commuters seek judicial review into the Government's handling of the crisis

The Association of British Commuters wants a judge to consider whether the Department for Transport has acted lawfully

2 February 2017

Arriva takeover 'could push up rail fares'

Arriva's control of rail services in northern England has stifled competition and could push up fares, the CMA warns

9 September 2016

Passengers don't claim for 80% of train delays – here's how you can

The rail regulator has called for train companies to do more to ensure those hit by delays receive refunds

18 March 2016