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Rail fares

Train passengers could be hit with the largest fare rise in a decade

Rail passengers in England and Wales could face ticket price hikes of up to 4.8% next year, which would make it the largest rise in a decade. Meanwhile, those in Scotland could see increases of 3.8% if fares continue to be linked to July's retail prices index measure of inflation.

18 August 2021

Flexible season tickets on sale from 21 June as Government unveils major rail overhaul

Flexible train season tickets will be available to buy across England from next month, as part of a wide-reaching Government shake-up of rail fares. A new refund system for delayed and cancelled trains has also been announced.

20 May 2021

Train passengers still struggling to buy railcards weeks after website update

Some train passengers have been left unable to buy or renew their railcards online for weeks, due to ongoing "technical issues" with the Railcards website

10 January 2020

Virgin Trains calls for compulsory seat reservations

Virgin Trains has proposed making seat reservations compulsory on long-distance trains, saying it would cut overcrowding and guarantee every passenger a seat

24 April 2019

New railcard to extend child fares to 16 and 17-year-olds

A new railcard will be launched this year to let 16 and 17-year-olds buy half-price train tickets, the Government has announced

2 January 2019

Commuters caught in May's train chaos should receive a discount on next year's travel, MPs say

Commuters travelling on the worst affected routes during May's timetable chaos should receive a discount on next year's travel, a group of MPs has said

4 December 2018

Commuter rail fares to increase by up to 3.2% next year

The price of regulated rail fares will rise by up to 3.2% in January 2019

15 August 2018

Rail penalty fare appeals body to consider 'mitigating' circumstances

Passengers who are given a penalty fare will now have an extra layer of protection when they appeal

6 April 2018

New rail ombudsman to handle passenger complaints

All train companies will be obliged to join a new rail ombudsman being launched to handle complaints from passengers

9 February 2018

Rail fares to rise by an average of 3.4% from January

Passengers face the biggest hike in rail fares for five years with ticket costs set to rise by an average 3.4%

5 December 2017