Rail fares

Train companies are facing calls to refund passengers who pay over the odds for tickets in future, after research conducted by the rail regulator found that one in five customers are selecting the wrong option when using ticket machines. Yet there are steps you can take to ensure you pay less for your journey.

A group of commuters hit by months of strikes and disruption on Southern Rail services have applied for a judicial review to examine the Government's "ongoing failure" over the crisis.

Transport giant Arriva's takeover of rail services in northern England has stifled competition and could push up fares on certain routes, the Competition and Markets Authority (CMA) has warned.

The rail regulator has called for train companies to do more to ensure those hit by delays receive refunds, after its investigation found passengers fail to claim for 80% of delays, while train and station staff give out wrong compensation info more than two thirds of the time.

Passengers who suffer a delay of just two minutes on train operator c2c's Essex to London line can now get automatic compensation.

Rail passengers in England, Scotland and Wales will see the average price of train tickets rise by 1.1% in 2016, it was announced today.

Commuters in England face an up to 1% increase in rail fares next year after official inflation figures used to calculate the rise were published today.

Thousands of season ticket holders using the newly-named Virgin Trains East Coast line can no longer earn points after an overhaul of its loyalty scheme.