RBS
NatWest and RBS apologise after refusing to refund scam victims £10,000s despite new code
Two MoneySavers scammed into transferring £10,000s to fraudsters were wrongly refused refunds despite their banks being signed up to a new code to protect customers from the same type of scam
9 July 2019
Bank of Scotland, Halifax, Lloyds and Santander planning to let you block gambling transactions
At least four more high street banks - the Bank of Scotland, Halifax, Lloyds and Santander - are working on plans to help customers restrict their spending on gambling, after Barclays became the first to do so last month
4 January 2019
'I paid in pounds... but RBS charged me overseas fees'
RBS and Natwest customers who use their debit cards on flights and ferries have been warned to watch out for unexpected charges, after a Virgin Atlantic passenger was stunned to find a 'foreign purchase fee' added to transactions made in pounds
24 December 2018
MPs launch inquiry into banking IT failures
An influential group of MPs has launched an inquiry into IT failures at financial institutions, after a series of major outages this year at several different banks
22 November 2018
Bank switches topped 950,000 in past year - here are the winners and losers
Almost one million current account switches took place in the last 12 months
25 July 2018
Current-account switches topped 900,000 in 2017 - here's how you can get £200 for swapping banks
Current-account holders switched their bank more than 900,000 times last year according to the most recent figures
24 January 2018
Applying for an Ulster Bank savings account? It could mark your credit file
Savers have been surprised to find applying for a savings account with Ulster Bank could mark their credit file
24 August 2017
RBS bottom in our banking customer service poll as First Direct remains top
First Direct remains top of our banking table for customer service, while RBS has ranked bottom
10 August 2017
NatWest and RBS hit 'occasional infringers' with daily overdraft fee hike
Natwest and RBS have hiked daily fees for unarranged overdrafts while cutting the monthly maximum customers have to pay
8 August 2017
NatWest and RBS cut Reward account cashback – is it still worth it?
NatWest has cut Reward account cashback from 3% to 2% and dropped the monthly fee from £3 to £2
26 June 2017
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John Lewis launches rental subscription service for children's clothes - here's how it works
27 May 2022![]()
John Lewis has partnered with rental clothing brand thelittleloop to launch a subscription rental service for children's clothes. Customers will pay a monthly, quarterly or six month fee to borrow between 6 and 14 items. Here’s how it’ll work. -
Morrisons to reserve 5% 'deposit' on online orders - here's what's happening and how it affects you
27 May 2022![]()
Online shoppers at Morrisons will now see a 5% holding "deposit" taken on top of their total bill to help cover the cost of substitutions, the supermarket has said. So ensure you have the extra money in your account to place an order and bear in mind you can't access this cash until your final bill clears. -
Martin Lewis backs calls to ensure search engines must prevent scam ads as part of the Online Safety Bill - here's all you need to know
26 May 2022![]()
MoneySavingExpert (MSE) founder Martin Lewis has backed calls by consumer group Which? to tighten the wording within the forthcoming Online Safety Bill to ensure search engines, as well as social media companies, are forced to prevent fraudulent ads from appearing on their platforms. As it stands, the wording states that search engines only have to "minimise" fake ads. -
Watch Martin Lewis's Q&A with Rishi Sunak on the new cost of living support package – plus more info on today's announcement
26 May 2022![]()
Martin puts his, MSE users' and his social media followers' questions to Rishi Sunak following today's announcement of a new cost of living crisis support package. -
Morrisons becomes the fourth major retailer to hike meal deal prices this year - here's how it compares
24 May 2022![]()
Morrisons has increased the cost of its meal deal by 50p from £3 to £3.50, making it the fourth major retailer to up prices this year. Here's how it compares.
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Martin Lewis: What I asked the Chancellor to do when I spoke to him on Monday...
26 May 2022![]()
With the announcement of the Government's energy cost of living plans due out at lunchtime. I thought I'd speedily bash out a note down of what (from memory) I'd asked the Chancellor for when we spoke on Monday - and the other general suggestions I've been making. -
Martin Lewis: Got a cash ISA? You should probably ditch it
24 May 2022![]()
Press the rewind button and go way back to April 2015... Possibly on the telly in the corner of your living room, I was on-air at the time urging savers as usual to use their new tax-free cash ISA allowance – because 'money was nicer in an ISA'. But things changed in 2016. -
Martin Lewis: 'UO is just as important as UX: A tip for anyone developing their website or app'
6 May 2022![]()
I set up MoneySavingExpert.com nearly 20 years ago – when arguably the modern web was still in its infancy. With an abundance of self-belief (something I had too much of then, as I realise now) I decided not to read any books, or follow prevailing wisdom on how a site should operate – and just do it my way. -
Martin Lewis: Money and Mental Health charity 2021/22 – Covid & cost of living hell...
26 April 2022![]()
It's hard to believe the Money and Mental Health Policy Institute (MMHPI) charity is now six years old. As the chair of trustees, each year I write the foreword to its annual report – and today the 2021/22 report is out, so I thought I'd blog my formal chair's foreword here.
Clever ways to calculate your finances
