Reclaim

Some consumers are still reporting huge delays in trying to get through to the crucial HM Revenue and Customs (HMRC) tax credits helpline, but not to the same extent as in previous years.

A claims handling company that cold called people under the name 'Money Claiming Experts' has lost a High Court battle for infringing the “Money Saving Expert" trademark.

The number of consumers making claims to get compensation when a financial firm is unable to repay them has gone up, show new figures published today.

A London council planned to take three of its residents to court because they paid too much council tax.

HS

Lloyds Banking Group has said "sorry" for flogging worthless payment protection insurance (PPI) policies and promised a catalogue of measures to provide compensation for victims, in yet another sign of capitulation by banks.

Barclays will pay in-full all of its customers' payment protection insurance (PPI) claims that were put on hold on or before 20 April.

MoneySavingExpert.com today urges the Government to take stronger action to stop claims management firms cold-calling consumers with false promises over mis-sold payment protection insurance (PPI).