Tens of thousands of current and former EE and T-Mobile phone customers are sharing in a £1 million refund after they were incorrectly charged VAT while using their phones outside Europe.
EE, Orange, T-Mobile, Virgin Mobile and Tesco Mobile customers travelling outside the European Economic Area (EEA) are being charged when someone leaves them a voicemail even if they choose not to listen to it.
It costs pay-as-you-go and pay monthly customers who have exceeded their allowance more to make calls and send texts while in the UK than it does when travelling in Europe, research from MoneySavingExpert.com has found.
If you're heading abroad for your summer holiday soon, protect yourself from racking up £100s in mobile roaming charges now by finding out if you could save using wi-fi, specialist travel packages or international Sim cards.
The Government says it will work with the European Union and Ofcom to make it easier for consumers to switch home phone and broadband provider, and to scrap mobile roaming charges.
The cost of using your mobile phone around Europe could be slashed after the European Commission announced plans to end roaming charges across the continent.
Three Mobile customers can now use their inclusive minutes, texts and data for free in Ireland, Australia, Italy, Austria, Hong Kong, Sweden and Denmark.
The cost of using your mobile in the European Economic Area (EEA) has fallen today, while Britons heading to Croatia will also benefit from new roaming caps as the country joins the EU.
1 July 2013
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