Shopping

Carpet and flooring retailer Carpetright has closed over 200 stores after falling into administration. Many orders now won't be processed, while gift cards and warranties have been rendered virtually worthless. Below we round up what you need to know – including how to try and get your money back if you've been left out of pocket.

Can online retailers refuse returns, particularly if they decide you've made too many in the past? MoneySavingExpert.com founder Martin Lewis answers this question, and talks you through your rights, in a recent episode of the BBC's The Martin Lewis Podcast. 

If you're a Wowcher customer, you could get a £4.99 refund over the next few weeks – but you'll need to act to get the cash. The online retailer is paying out a total of £4 million to 870,000 customers after signing them up to its 'VIP' subscription using a pre-ticked box on its website.

If you have a Nectar card, you may be able to earn a few quid's worth of extra points over the next few weeks, as Sainsbury's has brought back its 'shop for points' promotion for some members. Unlike most other offers of this type, where you need to buy specific items, all you need to do here is spend £1 or more at a time in a few separate transactions. So it's a no-brainer if you were planning to do that anyway.

If you have a Tesco Clubcard, you may be able to earn up to £50 in bonus points over the next few weeks as the supermarket has launched a new round of its limited 'Clubcard Challenges' promotion.

If you shop at Amazon and don't have a Prime membership, you now need to spend at least £35 to get your order delivered for free. The online retail giant has quietly upped its minimum spend for free delivery from £25. 

If you've got a Tesco Clubcard, urgently check if you have any vouchers that are due to expire, as £17 million worth will run out by the end of today (Friday 31 May). In addition, more than £27 million in 'Reward Partner' codes – vouchers that have been exchanged to spend at various third-party retailers – are set to expire over the next two weeks.

If you have a Tesco Clubcard, you may be able to earn up to £50 in bonus points from Monday 20 May, as the supermarket is trialling a limited new promotion called 'Clubcard Challenges' for some shoppers. If invited, you'll be able to earn the extra points by hitting certain personalised targets on your spending.

If you're a Subway Rewards member, you have until 5pm today (Tuesday 14 May) to spend any points you've built up – or lose them entirely. After this, Subway will switch to a new app-only loyalty scheme and any remaining points you have WON'T be moved over.

Home improvement and double glazing company Everest has stopped trading after falling into administration. Below we round up how this impacts your installation, warranty and more.