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Deliveroo advert banned for misleading customers

One of the most complained-about adverts of the year – from food delivery service Deliveroo – has been banned by the advertising regulator

4 December 2019

Three to scrap Wuntu rewards app

Mobile network Three has announced it is to close its Wuntu rewards app next month

26 November 2019

Drone owner? You must register by the end of Friday

Drone owners will face fines of up to £1,000 from Sat 30 Nov if they fly their device without passing an online theory test and registering as an operator

25 November 2019

Got a Mothercare gift card? Today is the final day they can be spent

Mothercare will stop accepting gift cards at the end of the day - if you've got any, use them NOW

13 November 2019

Mothercare goes into administration – what you need to know

Mothercare has fallen into administration, putting about 2,500 jobs at risk

8 November 2019

Tesco Clubcard Plus launches – here are the full details

Tesco's new Clubcard Plus subscription service, which will give perks such as discounted shopping for a £7.99 a month fee, will launch on Friday 8 November

8 November 2019

MoneySavingExpert calls for eight-week ombudsman rule to be scrapped

MSE is urgently calling for a reduction in the eight-week period which consumers have to wait before escalating a complaint to an ombudsman

5 November 2019

Aldi to trial reusable 25p bags for loose fruit and vegetables

The budget supermarket is set to trial introducing reusable drawstring bags for loose fruit and veg

4 November 2019

Banks may take until next summer to respond to last-minute PPI claims

Some people who tried to reclaim PPI in the run-up to August's deadline may not get a response until summer 2020 due to the huge volume of last-minute complaints

16 October 2019

Tesco to launch Clubcard Plus loyalty scheme – costing £7.99/mth

Tesco is launching a new Clubcard Plus subscription service, which gives customers a number of perks including discounted shopping, for a £7.99/mth fee

2 October 2019

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Week from 1 July 2020
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  • Sykes Cottages reverses coronavirus refund policy after watchdog investigation

    3 July 2020
    UK holiday accommodation provider Sykes Cottages has reversed its policy on coronavirus cancellations and will now offer customers full cash refunds, after a wave of complaints from customers and intervention from the competition watchdog

  • Car finance and high-cost credit payment holidays set to be extended

    3 July 2020
    The financial regulator has proposed further measures to support borrowers struggling to make payments on car finance deals, buy-now-pay-later agreements and other credit products due to the coronavirus pandemic, with many set to be offered another three-month payment holiday if needed

  • Government starts lifting restrictions on overseas travel

    3 July 2020
    English holidaymakers have been given the green light to start travelling to some overseas destinations from Saturday, while quarantine requirements for returning travellers will also be lifted next week, as restrictions put in place due to the coronavirus pandemic are gradually lifted

  • Coronavirus Finance & Bills Help

    3 July 2020
    Many are worried about the UK impact of the coronavirus on their ability to pay bills and even stay in their home. This guide tells you what help's out there if you can't pay bills or pay loans or credit cards back.

  • Coronavirus Life-in-Lockdown Help

    3 July 2020
    The Prime Minister has unveiled sweeping restrictions on public movement to tackle the spread of coronavirus. This has had a huge impact on daily life, affecting everything from weddings and train travel to music events and sport. To help, we're working flat out to answer your questions on these topics and more

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