Broadband and mobile users to be hit with price hikes of up to 17.3% – here's what you need to know
Millions of BT, EE, O2, Plusnet, Shell, Sky, TalkTalk, Three, Virgin Media and Vodafone customers will be hit with price hikes of up to 17% this year, on the back of a sharp increase in the cost of living.
24 May 2023
TalkTalk is hiking the price of its TV service to £5 a month - but you can cancel penalty-free if you're not happy
TalkTalk is hiking the price of its TV service from £4 to £5 a month for all new and existing customers from 1 November 2022. But it's an optional add-on, so you can cancel at any time penalty-free. Here's what you need to know.
18 October 2022
TalkTalk launches free broadband for six months for jobseekers – here's how to sign up
Jobseekers may be able to get six months' worth of free broadband from TalkTalk under a new partnership with the Government and Jobcentre Plus.
28 September 2021
TalkTalk broadband customers face £30/yr bill hike despite some being on a 'fixed' tariff – your rights
TalkTalk is hiking prices for certain customers on its Fibre 35 and Fibre 65 broadband plans from today. But you don't have to accept the increases.
6 July 2021
TalkTalk to hike cost of home phone calls package by £24 a year
TalkTalk home phone customers with its Unlimited UK Calls Boost plan will see prices rise by £24 a year from January, the provider has confirmed. But you can cancel your contract penalty-free.TalkTalk landline customers with its Unlimited UK Calls Boost plan will see their bill jump by £24 a year from January. But if you're affected, the good news is you can simply cancel the calls plan penalty-free
23 December 2020
TalkTalk customers wrongly charged late fees after taking coronavirus payment holidays
TalkTalk has charged around 2,000 customers fees for late payment even though it had agreed they could take a payment holiday because they were struggling financially due to the coronavirus crisis, MoneySavingExpert can reveal
6 August 2020
TalkTalk to charge for blocking anonymous calls
TalkTalk is to charge £2 a month for its Anonymous Caller Reject service, which automatically blocks calls from withheld numbers
10 October 2018
Zen tops our broadband customer service poll - where does your provider rank?
Relative minnow Zen has been voted number one for customer service by MSE users in our recent poll, while TalkTalk languishes at the bottom despite an improvement on last time.
10 September 2018
Broadband adverts to show AVERAGE speeds
From next week, adverts from broadband providers will all have to show the average rather than the top speeds they offer
18 May 2018
TalkTalk Mobile customers to be offered O2 deals at the end of their contract - here's what you need to know
TalkTalk Mobile customers will not have their mobile contracts renewed and will instead be offered an O2 deal
23 January 2018
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E.on Next to cut winter bills by up to 50% for some customers on low incomes – here's what's happening29 September 2023If you're an E.on Next customer, look out for a message from the firm offering you up to 50% off your bills this winter, as the supplier is launching a new support scheme.
EDF Energy to cut bills for some by £30 this winter – Martin Lewis welcomes move but says 'it's not a game-changer'29 September 2023EDF Energy will cut bills by £30 for some 260,000 of its customers who get the Government's Warm Home Discount this winter.
Martin and MSE among organisations calling for energy social tariff as millions expected to struggle with bills this winter29 September 2023The Government must urgently introduce an energy social tariff to prevent millions of households from falling into fuel poverty this winter, consumer organisations including MoneySavingExpert have said.
Train strike refund rights as Northern, Southeastern, Thameslink and more set for week of disruption28 September 2023Rail users in England, Scotland and Wales face disruption over the coming week as workers across multiple train operators, including Northern, Southeastern, Thameslink and more, take strike action and refuse to work overtime.
26 September 2023Interest rates on fixed mortgage deals have been edging down over the past few weeks with some five and 10-year fixes now at below 5%.
26 September 2023
11 September 2023Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of...
4 September 2023The 2023 academic year is about to start, and it'll see the biggest shake-up to student finance in England for a decade. The changes are both subtle and massive. On the surface they look like a tweak, in practice they will increase the eventual cost of going to university by over 50% for many typical graduates.
21 August 2023
Clever ways to calculate your finances