TalkTalk to hike cost of home phone calls package by £24 a year
TalkTalk home phone customers with its Unlimited UK Calls Boost plan will see prices rise by £24 a year from January, the provider has confirmed. But you can cancel your contract penalty-free.TalkTalk landline customers with its Unlimited UK Calls Boost plan will see their bill jump by £24 a year from January. But if you're affected, the good news is you can simply cancel the calls plan penalty-free
23 December 2020
TalkTalk customers wrongly charged late fees after taking coronavirus payment holidays
TalkTalk has charged around 2,000 customers fees for late payment even though it had agreed they could take a payment holiday because they were struggling financially due to the coronavirus crisis, MoneySavingExpert can reveal
6 August 2020
TalkTalk to charge for blocking anonymous calls
TalkTalk is to charge £2 a month for its Anonymous Caller Reject service, which automatically blocks calls from withheld numbers
10 October 2018
Zen tops our broadband customer service poll - where does your provider rank?
Relative minnow Zen has been voted number one for customer service by MSE users in our recent poll, while TalkTalk languishes at the bottom despite an improvement on last time.
10 September 2018
Broadband adverts to show AVERAGE speeds
From next week, adverts from broadband providers will all have to show the average rather than the top speeds they offer
18 May 2018
TalkTalk Mobile customers to be offered O2 deals at the end of their contract - here's what you need to know
TalkTalk Mobile customers will not have their mobile contracts renewed and will instead be offered an O2 deal
23 January 2018
Most broadband and landline users to get automatic compensation from 2019
Many broadband and home phone customers will soon be automatically compensated for poor service
10 November 2017
TalkTalk hits broadband and mobile customers with price hikes
TalkTalk customers facing monthly price hikes of up to £51 a year can beat the hikes
29 June 2017
Virgin Media tells customers to change passwords after hacking risk exposed
More than 800,000 Virgin Media customers are being told to change their passwords
23 June 2017
TalkMobile PAYG customers could lose up to £50 credit
TalkMobile PAYG customers could lose up to £50 credit if they don't use it by the cut-off date of 31 August
7 June 2017
5 May 2021
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England's 'green list' of quarantine-free holiday destinations unveiled - including Portugal, Gibraltar and Israel7 May 2021Holidays abroad could get the go-ahead from 17 May as an announcement from Grant Shapps, the secretary of state for the Department for Transport is expected today. It's thought a 'green list' of countries that Brits will be able to travel to without needing to quarantine on return will also be revealed.
7 May 2021The fee retailers charge for single-use plastic carrier bags is to double from 5p to 10p in England from 21 May, while those making purchases in smaller shops will also now have to pay the charge.
Martin Lewis and MSE join coalition of organisations urging Government to use Online Safety Bill to tackle scams7 May 2021MoneySavingExpert.com and the Money and Mental Policy Institute, which were both founded by Martin Lewis, are among 17 organisations today 'pleading' for Government action to protect people from online crime.
7 May 2021Lockdown's easing, retail's opening, and spending's likely to restart. Some will be able to draw on savings but others will be thinking about taking on new debt. So if you're going to borrow, we want to ensure you do it the cheapest and safest way.
7 May 2021The coronavirus outbreak is causing major travel disruption around the globe
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