One in three Thomas Cook refund claims still to be paid
Around one in three of the first set of Thomas Cook customers to claim refunds after the holiday firm collapsed will not be paid within the aviation regulator's 60-day target
6 December 2019
Thomas Cook customers left confused by emails from claims firms
Some Thomas Cook customers who are waiting for refunds from the Civil Aviation Authority (CAA) have been left confused after receiving out-of-the-blue emails from claims firms
20 November 2019
Booking a holiday with Thomas Cook, Tui etc? How to make sure you're protected
Travel firms have been facing turbulent times due to factors including Brexit. Here are some steps to boost your protection
21 May 2019
Airlines to be investigated over charging for allocated seats
Almost a fifth of airline passengers were separated from the rest of their group as they didn't pay extra, the CAA found
5 February 2018
Turkey crisis – your travel rights
The crisis in Turkey means thousands of holidaymakers have had their travel plans thrown into chaos
16 July 2016
Travelling to a country with the Zika virus? Your refund and rebooking rights
If you've booked a trip to a country where Zika is rife and are pregnant you should be able to rearrange or get a refund
26 May 2016
'Ryanair sat my three-year-old alone'
MSE renews calls for airlines to scrap the 'family tax' as Ryanair tries to seat three-year-old away from her parents
12 June 2015
MSE calls for airlines to scrap 'family tax' and guarantee parents are seated next to children for free
MSE demands airlines scrap a 'family tax' that pushes parents to pay an extra £15 each to sit next to their children
26 April 2015
Airlines face legal action for wrongly rejecting flight delay compensation claims
Aer Lingus, Jet2 and Wizz Air face legal action following a review of their practices by the UK's CAA
23 March 2015
How to reclaim Air Passenger Duty airline-by-airline
Airlines begin to update Air Passenger Duty on future bookings and reveal details of their refunds processes
9 December 2014
14 April 2021
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16 April 2021Barclaycard has slashed many customers' credit card spending limits out of the blue this week, with one MoneySaver reporting a £12,000 cut even though she's had no change in her personal circumstances and has been a customer for over 30 years.
16 April 2021The coronavirus outbreak is causing major travel disruption around the globe
15 April 2021Burton and Dorothy Perkins shoppers have been left struggling to return clothes because they are unable to generate return labels online and the retailers no longer provide paper versions.
15 April 2021The House of Lords has voted in favour of an amendment to the Financial Services Bill, which could see interest rates capped for certain mortgage prisoners.
14 April 2021Barclays is to close its Pingit payments app on 30 June, and related services including Pingit savings 'jars' and Pingit's wearable tech which allows you to make contactless payments will also be scrapped. If you use Pingit and are affected, we've full info below on exactly what's changing and what you need to do.
Martin Lewis: Payment holidays coming to an end – but should you take one? Mortgages, credit cards, loans, payday loans, car finance and more23 March 2021Within the last week, we've seen the extension of coronavirus credit card, personal loan and overdraft help to 31 October 2020, with mortgage payment holidays already extended. The regulator's other help schemes are also likely to be extended too, including car finance and payday loans, yet should you do it?
Clever ways to calculate your finances