MSE News

Thomas Cook

Airlines to be investigated over charging for allocated seats

Almost a fifth of airline passengers were separated from the rest of their group as they didn't pay extra, the CAA found

5 February 2018

Turkey crisis – your travel rights

The crisis in Turkey means thousands of holidaymakers have had their travel plans thrown into chaos

16 July 2016

Travelling to a country with the Zika virus? Your refund and rebooking rights

If you've booked a trip to a country where Zika is rife and are pregnant you should be able to rearrange or get a refund

26 May 2016

'Ryanair sat my three-year-old alone'

MSE renews calls for airlines to scrap the 'family tax' as Ryanair tries to seat three-year-old away from her parents

12 June 2015

MSE calls for airlines to scrap 'family tax' and guarantee parents are seated next to children for free

MSE demands airlines scrap a 'family tax' that pushes parents to pay an extra £15 each to sit next to their children

26 April 2015

Airlines face legal action for wrongly rejecting flight delay compensation claims

Aer Lingus, Jet2 and Wizz Air face legal action following a review of their practices by the UK's CAA

23 March 2015

How to reclaim Air Passenger Duty airline-by-airline

Airlines begin to update Air Passenger Duty on future bookings and reveal details of their refunds processes

9 December 2014

Ryanair gives Easter boost with early "air tax refunds" for U12s

Ryanair is refunding APD for under 12s on flights departing from 27 March 2015 onwards

5 December 2014

500,000 moved from rewards credit cards to Barclaycard Freedom – but how does it compare?

Customers with a reward credit card from the likes of BHS, Orange and Thomas Cook have all been moved to Barclaycard

11 July 2014

Flight delay compensation: It's an airline lottery for passengers

MoneySavingExpert.com can reveal huge differences between airlines' approaches to paying flight delay compensation

16 August 2013

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