Travel website Booking.com has advertised the same hotel as a three-star and a four-star as part of an experiment that has seen it listing different prices depending on which option customers picked.
UK passengers flying to and from Europe are facing long queues at some airports due to tougher immigration checks. If you miss a flight there's little chance of compensation or a successful travel insurance claim but there are steps you can take to mitigate against problems.
Twelve train companies have signed up to a voluntary price guarantee to refund the difference if passengers could’ve bought a cheaper ticket when buying from a machine.
Car hire firm Europcar UK has confirmed it is being investigated over the repair costs it charges customers, and has admitted the issue could cost it some £30 million.
Holidaymakers are losing out by being charged in pounds despite explicitly opting to pay in local currency, according to reports we've had from MoneySavers. We're now investigating to see how big the problem is – here's what to do if you've been affected.
Commuters who use Thameslink and Great Northern trains can now get automatic compensation for delays of 15+ minutes, as part of a scheme soon to be rolled out to Southern and Gatwick Express passengers too.
5 July 2017
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