MoneySavingExpert News

Utilities

Prepay for your energy? You could keep today's cheaper rates for a little longer – here's how

Many with older prepayment meters could potentially delay the upcoming price hikes and keep the cheaper rates under the current price cap for a little longer.

1 March 2022

EDF Energy to hike bills by an average £693/year after energy price cap rise

Around two million EDF Energy customers on standard tariffs will see gas and electricity bills jump by a typical £693/yr from April, after it announced it's raising prices by the maximum allowed under the new price cap

9 February 2022

Octopus Energy to offer free electricity to smart meter customers who can use less energy during peak hours

Octopus Energy will offer free electricity to its 1.4 million smart meter customers who can hit electricity reduction targets during peak hours.

9 February 2022

Regulator Ofgem could update the energy price cap every three months

Ofgem has announced today that it will be reviewing whether to update the energy price cap more regularly in future as a result of the "unprecedented rise in wholesale market prices and volatility".

4 February 2022

Tens of thousands of Three customers to lose 'free' roaming abroad as they're 'forced' on to new contracts - here's all you need to know

MoneySavingExpert.com can reveal that the mobile operator is 'forcing' certain customers to sign up to new plans, which means they'll lose their 'free' roaming benefit.

21 January 2022

Virgin Media offers automatic discounts to customers put on hold – but wait to speak to someone in person as you may get a better deal

Virgin Media is offering automated discounts to cable customers put on hold who call up seeking a price cut, MoneySavingExpert.com has learned, although we've also heard of users securing far better deals if they stay on the line and haggle in person.

19 January 2022

Together Energy ceases trading – here's what it means for your gas and electricity

Together Energy, including its subsidiary Bristol Energy, has ceased trading. In total, the two brands have about 176,000 household customers between them. If you're affected, your supply will continue and credit balances are protected. While it's likely you'll pay more now, there are no savings to be had by switching.

18 January 2022

Energy supplier failures will add an extra £94 to household bills next year, warns Citizens Advice

The recent collapse of many UK energy companies will add an extra £94 to household bills from next year as the firms left in the market look to pass on the costs of taking on stranded customers, according to a damning new report from Citizens Advice that is also highly critical of the regulator.

10 December 2021

Orbit Energy and Entice Energy cease trading – here's what it means for your gas and electricity

If you're affected, your supply will continue and credit balances are protected. While it's likely you'll pay more now, there are no savings to be had by switching.

25 November 2021

Bulb collapses into 'special administration' – what it means for your gas and electricity

Under the special administration there is no change to your supply and any credit balances will be protected. If you're on prepay, you can also continue to top up as normal, while if you're in the process of switching to or from Bulb, this will also proceed as planned.

25 November 2021