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Welsh Water (Dŵr Cymru) will give £10 in bill credit to each of its 1.4 million home and business customers this year, after an internal review found it had misreported the volume of water it lost to leaks between 2020 and 2022.
26 May 2023
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The price households pay for energy "will drop considerably" in July, the energy regulator has confirmed to MoneySavingExpert.com founder Martin Lewis on ITV's Good Morning Britain. It comes ahead of next week's Ofgem announcement on the new Price Cap rate from 1 July, which is predicted to fall below the Government's current Energy Price Guarantee.
23 May 2023
Four energy firms pay millions in compensation to customers.
Four energy firms – E.on Next, Good Energy, Octopus Energy and Ovo Energy – have paid millions in compensation to households. It comes after some of the firms failed to provide final bills on time, while some charged some users more than the maximum rates allowed.
23 May 2023
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Energy bills are rising for many this month despite the postponement of a 20% planned price increase in April. This is largely due to two reasons; firstly, the Government's £66 or £67 monthly support payments have stopped, and secondly, some suppliers are also reviewing direct debit levels at the same time. Here’s what you need to know.
14 April 2023
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Many British Gas smart meter customers say they are still unable to track their energy usage, with some complaining they've been unable to check consumption regularly on the firm's app, website and in-house display for over a year. So if you're looking to monitor and cut your usage, you'll need to do this manually by taking meter readings yourself.
6 April 2023
Octopus has now completed its takeover of Bulb
Octopus Energy finally took on all 1.5 million Bulb customers last night (Tuesday 20 December), after the agreement to transfer the failed firm completed. The takeover deal was initially agreed in October, but was delayed after other energy firms challenged the sale process. If you're a Bulb customer, here's what you need to know.
31 March 2023
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The Government has changed its guidance on how energy suppliers should apply the Energy Price Guarantee (EPG) discount to Economy 7 tariffs from April. It comes after MoneySavingExpert.com founder Martin Lewis raised the issue with the Energy Secretary, as many Economy 7 users saw bills rise unfairly in January.
30 March 2023
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More than 110 organisations have so far joined Martin Lewis and MoneySavingExpert.com (MSE) in calling on the Chancellor to keep The Energy Price Guarantee (EPG) at a typical £2,500 a year, rather than hiking it to £3,000 a year from 1 April 2023 as planned. MSE founder Martin Lewis set out the campaign call in a letter to Jeremy Hunt earlier this month.
15 March 2023
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The Energy Price Cap will fall by 23% in April 2023, to £3,280/year for a typical household, but energy bills are currently controlled by the Energy Price Guarantee (EPG) – and this is set to rise by 20% from 1 April.  MoneySavingExpert.com's founder Martin Lewis explained what you need to know NOW about energy bills on ITV's Good Morning Britain. Watch the clip below or read on to find out more. 
15 March 2023
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Scottish households on certain benefits can get £150 off their energy bills under the Warm Home Discount scheme – but, unlike in England and Wales, many in Scotland still need to apply. Yet payments are made on a first come, first served basis and some suppliers are starting to close their schemes – so apply as soon as possible to ensure you don't miss out.
17 February 2023

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