Utilities

Some Sky Fibre Unlimited customers are to be upgraded to faster Fibre Max for free, but those who've already forked out for the fastest speeds are unlikely to get any money back. 

More customers than ever are switching energy suppliers, with increasing numbers deserting the traditional big six firms in favour of smaller providers, a new report has revealed.

The competition watchdog has approved the proposed merger between big six energy companies Npower and SSE, following a review.

A Vodafone advert has been banned after the advertising watchdog said it misleadingly implied that customers could leave a phone contract after the first 30 days.

TalkTalk is to charge £2 a month for its Anonymous Caller Reject service, which automatically blocks calls from withheld numbers. 

Twenty thousand consumers have been struck a blow in their fight against Google, after a judge ruled against a campaign group which claims the tech heavyweight unlawfully collected personal data and should pay compensation to millions of iPhone users.

Millions of British Gas customers will see their bills rise again from today – so act now to save £100s/year.

More than 1,000 Plusnet customers have been billed twice for a £200 line rental saver offer after the firm introduced a new billing system, MoneySavingExpert can reveal - while some former customers were also wrongly charged for contracts they'd already cancelled. 

Energy supplier Outfox the Market has announced it is increasing the price of its variable tariff by 7.4% – meaning a typical household can no longer get an energy deal for less than £900/year.

Energy supplier Ovo is set to change its current online discount scheme which could see customers who call or tweet it hit with higher bills.