MSE News

Virgin Trains

Christmas travel: Your rights if your train is delayed or cancelled

Train passengers face disruption while travelling over Christmas with more than 250 sets of engineering works planned

19 December 2017

More train firms to sell cheap advance tickets as little as 10 mins before you travel

Passengers will now be able to buy cheaper advance train tickets up to 10 minutes before they travel on many routes

5 July 2017

Train delays and cancellations jump 60% in a year

The number of trains cancelled or significantly delayed has increased by almost two thirds year-on-year

28 September 2016

Train delay compensation shake-up is, er... delayed (but at least you'll get a cheque instead of vouchers)

Most passengers claiming compensation for train delays should now automatically be given a cheque instead of vouchers

5 April 2016

Virgin Trains passengers face fares increase as it axes railcard perk

Virgin Trains passengers with a railcard will no longer be able to buy off-peak fares for use on peak journeys

26 August 2015

Season ticket holders lose out as Virgin overhauls East Coast's loyalty scheme

Thousands of East Coast rail season ticket holders can no longer earn points after an overhaul of its loyalty scheme

13 March 2015

Hit by floods or storms? Tips for insurance and travel problems

Storms have battered home and left tens of thousands of homes remain without power. We explains your rights

13 February 2014

Suggest a Story

Got a money-related news story that affects you? Email us