Poll

Two in five debit card payments were made using contactless last year. Yet at the moment, the maximum amount you can spend using contactless is just £30 (barring some using Apple Pay), which is done to cap spending if someone takes your card. While of course it'd be nice if limits could be personalised, if not, where would you say it should be set?
2 September 2019

Every six months, we ask for your help to track the quality of customer service provided by banks. By comparing your answers with last time, we can see which have got better or worse. So, please vote based on CUSTOMER SERVICE for your main CURRENT account over the last SIX MONTHS. Ignore rates or any other products, and service if it's more than six months old.
19 August 2019

We can tell you which are the cheapest broadband providers, but to keep our customer service ratings updated, we need your help. Please rate your BROADBAND provider on customer service (not price) over the past SIX MONTHS. Switched broadband recently? Rate the provider you were with the longest over the last SIX MONTHS.
12 August 2019

Earlier this year, a committee of MPs warned that city centres are in danger of becoming 'ghost towns' due to the success of online retailers. So how many of you still shop in stores vs online? (Count click-and-collect as online shopping.) Please select one option CLOSEST to your view, EXCLUDING GROCERIES AND BIG ONE-OFFS (such as cars or holidays).
29 July 2019

This week two major new anti-scam ads initiatives launched on the back of Martin’s lawsuit against Facebook.
Scams are getting more professional, from phone calls pretending to be from banks to scam ads online. Have you been a victim and if so did you declare it?
Which of these is CLOSEST to your situation?
15 July 2019

















