Latest from Chris Knight
Action to tackle 'confusing' roaming policies welcomed by Martin Lewis after MSE campaign – though support won't be in place this summer
Mobile providers will be forced to send mandatory roaming alerts to travellers under new plans outlined by telecoms regulator Ofcom today.
20 July 2023
BT to ditch line rental saver discount leaving users paying £20 a year more – here's what you need to know
BT customers will no longer be able to get a discount on their line rental by paying for a year upfront, as the provider is axing the 'line rental saver' from 21 July.
4 July 2023
Virgin Media customers suffer email outage – what you need to know
Virgin Media's broadband customers have been hit by a widespread email outage this week, leaving users unable to send or receive emails. Here’s what you need to know if affected.
23 June 2023
Plusnet Mobile customer? You need to switch provider as it's closing down – here's what you need to know
Plusnet Mobile is closing down in the "coming months", which means all of its customers need to switch provider if they want to keep using their handsets – particularly if they want the same phone number.
23 May 2023
Virgin Mobile customers will be migrated to O2 plans from March – what you need to know
The move will apply to all Virgin Mobile customers – those with handset plans (phone and Sim) and those on Sim-only deals. Customers will be migrated across automatically and shouldn't actually notice much difference as O2 has been powering Virgin Mobile's services since the end of last year.
13 January 2023
Regulator Ofgem could update the energy price cap every three months
Ofgem has announced today that it will be reviewing whether to update the energy price cap more regularly in future as a result of the "unprecedented rise in wholesale market prices and volatility".
4 February 2022
Tens of thousands of Three customers to lose 'free' roaming abroad as they're 'forced' on to new contracts - here's all you need to know
MoneySavingExpert.com can reveal that the mobile operator is 'forcing' certain customers to sign up to new plans, which means they'll lose their 'free' roaming benefit.
21 January 2022
TalkTalk launches free broadband for six months for jobseekers – here's how to sign up
Jobseekers may be able to get six months' worth of free broadband from TalkTalk under a new partnership with the Government and Jobcentre Plus.
28 September 2021
Apple launches iPhone 13, 13 Mini, 13 Pro and 13 Pro Max – how to find the cheapest deals
Tech giant Apple has just unveiled its new handset range, the iPhone 13, 13 Mini, 13 Pro and 13 Pro Max, while cutting the price of the now-older iPhone 12, 11 and SE. Buying a new iPhone is never MoneySaving and early adopters usually pay the most. We've got some tips on how to cut costs below.
14 September 2021
Warning to Sky TV customers - it WON'T notify you when your contract's up, so check now if you can switch and save
Sky customers should check now if they are overpaying for their TV package, after the firm admitted it hasn’t been sending out end-of-contract notifications despite the regulator Ofcom insisting it should have been.
19 May 2021
Samsung unveils new Galaxy S21 range – how to find the cheapest deals
Samsung has launched three new handsets for 2021: the Galaxy S21 5G, Galaxy S21+ 5G, Galaxy S21 Ultra 5G. But they're certainly not MoneySaving, with the most expensive – the S21 Ultra 5G – costing up to £1,329.
15 January 2021
E.on prepay customers 'left without heating' after thousands of top-ups delayed
Furious E.on pay-as-you-go energy customers say they've been left without heating and power in the middle of winter after their online top-ups failed to go through. But you can top-up over the phone in the meantime if you're struggling online
6 January 2021
Apple launches iPhone 12, 12 Mini, 12 Pro and 12 Pro Max – how to find the cheapest deals
The tech giant has unveiled its new premium handset range, while cutting the price of the now-older iPhone 11, SE and XR
20 October 2020
140,000 Virgin Mobile customers face April price hikes
Around 140,000 pay-monthly Virgin Mobile customers will see their bills rise from April because the operator is scrapping some of its tariffs, MoneySavingExpert can reveal
25 February 2020
Broadband, phone and TV firms must now warn you when you're out of contract – but don't wait to switch
Broadband, TV, mobile and home-phone companies must alert customers when they're close to the end of their contract or out of contract under new rules from the regulator
14 February 2020
BritBox streaming service goes live – here's what you need to know
Streaming service BritBox has launched in the UK at a cost of £5.99/month
7 November 2019