Emily White

Senior News & Investigations Reporter

Emily has over six years of experience in journalism, starting her career as a local news reporter in 2018 before joining MSE in May 2021. She has tackled a range of critical topics at MSE, including consumer rights, energy, debt, and financial regulation.

Some of Emily's biggest stories include Ryanair's barring of customers who received Covid refunds, the shutdown of tax rebate firm Tax Credits Ltd for forgery, and discrepancies in the Warm Home Discount scheme. These stories have been covered by some of the UK's biggest newspaper outlets, including the Daily Mirror, the Daily Express, The Sun and The Guardian.

Emily has earned several award wins and nominations, including winning the Rising Star of the Year Award at the Headline Money Awards in 2023 and being shortlisted for the Wincott Foundation's Personal Finance Journalist of the Year Award alongside MSE founder Martin Lewis. In 2022, she also won an MHP's 30Under30 Young Journalist Award in the Personal Finance category.

Outside of journalism, Emily is passionate about writing plays and short fiction, and enjoys hiking, running, and reading.

Latest from Emily White

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Holidaymakers affected by Dream World Travel going bust in July may still be able to travel as planned. For those who can't, you may be able to claim a refund via a new claims portal set-up by the aviation regulator.

17 August 2022

Children's toy subscription service Whirli has gone into administration. The collapse affects around 10,500 customers. Here's what it means for your refund and return rights.

10 August 2022

The Bank of England has increased the base rate to 1.75% from 1.25% - the biggest single rise in 27 years. This rate is used by the central bank to charge other banks and lenders when they borrow money – and influences what borrowers pay and savers earn.

8 August 2022

Coventry Building Society customers have been unable to make payments, transfer cash or withdraw from their savings accounts online after "an internal technical issue" meant some of its services went down for almost two days. See below for all you need to know.

8 August 2022

Almost all eligible households have now received the first half of their £650 cost of living payment. Here's all you need to know on whether you're eligible for the cash and what to do if you think you're due the payment but haven't yet got it.

2 August 2022

The Government has changed who is and isn't eligible for the Warm Home Discount scheme, with almost 300,000 disability benefit claimants no longer able to get the rebate. However, the change will see an additional 750,000 households receive the energy payment. Here's how to check if you're eligible.

1 August 2022

Drivers attempting to cross the Channel into France via the Eurotunnel and the port of Dover may have been hit by long delays this summer, and there are warnings this could continue with Eurotunnel telling travellers to arrive at least two hours before departure.

1 August 2022

Shoppers who bought products and experiences from deals site Wowcher say they have been unwittingly signed up and charged £4.99 for its annual VIP subscription service. Here's all you need to know.

21 July 2022

Tesco shoppers who order online should check their receipt for a £4 'basket fee', which may have been incorrectly applied. The supermarket has admitted that it's wrongly charged some the fee following a glitch. Tesco won't proactively contact those impacted, so you'll need to request a refund.

19 July 2022

Hundreds of people say they've been duped into using a third party claims firm called Tax Credits Ltd to request tax rebates, which then pocketed almost half their cash. Such sites are not scams, but many people say they weren't aware they'd signed legal documents giving the firm permission to look into both past and future claims. Here's what to do if you've been caught out.

18 July 2022

Millions of low-income UK households will start to receive the first half of their £650 cost of living payment from TODAY. But be warned, there is a possibility some payments could be delayed. Here's what you need to know.

13 July 2022

App-only bank Chase has admitted there are delays of up to five weeks for new customers attempting to open a current account due to high demand. It comes after Chase launched its easy-access savings account - with a then market-leading rate of 1.5% - in March. Here's what you need to know.

29 June 2022

Barclays has announced another round of bank branch closures, with 15 more outlets set to shut by the end of the year. The latest closures mean Barclays will close 55 branches by the end of the year. Below we list the branches disappearing and what the alternatives are if you still want face-to-face banking.

22 June 2022

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Mobile and broadband customers should find it easier to cancel penalty-free if their provider makes detrimental mid-contract changes that were not agreed to when they first signed up to the plan.

21 June 2022

The Bank of England has increased base rates to 1.25% from 1% after the Monetary Policy Committee (MPC) voted in favour of a rise. The base rate is used by the central bank to charge other banks and lenders when they borrow money – and influences what borrowers pay and savers earn.

20 June 2022

Tesco Mobile is to start charging pay-monthly users who joined or upgraded from 16 June to use their mobiles in Europe from 1 January 2023. These customers will have to pay extra to make calls, send texts and use data in 48 European countries and destinations.

20 June 2022