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contents insurance for tenants

Cheap Contents Insurance for Tenants

Don't assume your landlord covers you

Tony Forchione
Tony Forchione | Edited by Helen Saxon
Updated 6 July 2021

Almost half of renters DON'T have contents insurance. Yet if there was a burglary, flood or fire in your home, your landlord's insurance usually only covers damage to the building itself, not to your stuff - meaning you'd have to shell out for replacements. This guide  helps you find the right policy to suit you - and at the cheapest price.

Do you own your home? See Cheap Home Insurance for combined building and contents cover.

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What is contents insurance?

Home contents insurance covers your belongings, whether you're renting or whether you own your home. It can be hard to know what's covered, but home contents insurance generally covers the items that would fall down if you turned your home upside down (eg clothing, furniture, crockery and appliances). It can also cover the items you'd usually take with you when out of the home.

Note that it's different to home buildings insurance which protects the structure of your home and permanent fixtures and fittings, such as doors and other things attached to the home, and sanitary equipment (baths, basins, toilets and showers). It's your landlord's responsibility to buy buildings insurance.

What does contents insurance cover?

The contents part of your insurance protects you against damage and theft to your items in your room or home. Most decent contents insurance policies will cover:

  • Damage to your contents caused from storms, flooding, earthquakes, fire, lightning, explosions, theft, riots and vandalism
  • The cost of spoiled food if your freezer breaks down 
  • The replacement of cash stolen from your home
  • Legal liability protection if a visitor to your home is injured and it's deemed to be your fault

There are limits on how much you can claim for, so if you're concerned about fancy frozen food or you have cash hidden in your mattress, check your policy carefully.

What ISN'T covered by contents insurance?

There are a decent number of things you may expect to be covered by contents insurance, which aren't. The main exclusions are:

  • Damage due to wear and tear 
  • Acts of terrorism.
  • If your home is unoccupied for more than 30 consecutive days (see unoccupied while away for more). 
  • Accidental damage (see accidental damage for more)
  • Some burglaries eg if there's no sign of forced entry, insurers may turn down a claim.
  • High-value items (eg cycles, jewellery, gadgets) - you may need to pay extra to insure these separately
  • Items you take out of the home - you may need to pay extra to cover these
  • Home-based businesses - clerical work is often covered, but if you have visitors or bring stock home you'll need separate cover.
3 homes

Eight tenants' contents insurance need-to-knows

Here are our top tips to help you get a policy that's right for you.

  • 1. If you, your partner or family rent the entire home, simply buy standard contents insurance

    Let's be clear: tenants' contents insurance is NOT a specialist policy that's different from the one you take out if you're a home owner (though as we say above, homeowners usually combine their buildings and contents policies).

    So if you're a family renting out an entire house or flat – and with property prices so high, millions of families have no choice other than to rent – it's generally a straightforward process to pick a contents-only policy. Just follow our steps below.

  • 2. If in a shared home, you may need to club together with housemates to get cover, or get a lock on your door if you're going solo

    flat share

    If you're in a flat-share, there are two categories you could fall under when trying to arrange insurance:

    • you and your flatmates want to insure the whole flat (or house), or 
    • you just want to insure your room within a flat/house

    Not all insurers are happy to insure you if you're renting just a room in a house-share or flat-share, or if you're a non-family group on a joint policy when insuring a whole house, so you could find the numbers of insurers offering a quote is quite low.

    This is because sharing a rented home with non-family members usually boosts the risk of damage, theft or items going missing simply because the numbers of different people coming in to your home is usually higher. As there's more risk, the cost of insurance is higher.

    If you're opting for a policy covering the whole flat-share, keep in mind:

    If you rent a room in a house either with a group of friends, or with people you don't know, becoming a named person on a joint insurance policy can bring unwanted consequences because of so-called 'association'.

    In other words, if one of your housemates makes a claim, it will affect everyone else's premium at renewal. Plus, if you move out of the property, you'll likely have to declare any claim made on the previous joint policy on any new policy you take out over the next five years.

    If you're opting for room-only insurance, there are two key points to remember:

    • To be covered against theft, you need a lock on the door to your room. and to ensure the room is locked when you're not in the property. And even here, you'd only have cover if there was sign of forced entry to your room.

    • If your belongings are in the communal areas, again, do not expect these to be covered unless there is forced entry in to the home.

  • 3. Don't under-estimate what your contents are worth, otherwise your claim may not be paid in full

    don't underestimate what your contents are worth

    Add up everything you own, including smaller items such as clothes, on a 'new-for-old' basis. to get the amount you want to insure (See our FAQ on new for old for more.)

    For contents insurance, under-insuring could lead to you getting less than the value of your items when you claim. An example may help here...

    You told the insurer your possessions were worth £10,000 when you actually have £20,000, thinking you'd never need to claim for them all in one go.

    You then needed to put in a claim for £5,000 of stuff after a burglary. The insurer may only pay out £2,500 if its claims handler deems you've underinsured your total contents amount.

  • 4. Students: check if you're already covered on your parents' contents policy

    If you're a student and your parents have home insurance, you may automatically be covered against theft or loss under your parents' policy under its 'temporarily removed from the home' section.

    The cover only applies while your goods are in your accommodation and as long as your parents' home is your main permanent address. Many policies allow this, so it's worth checking.

    And if you need cover for any mobiles or laptops, or items you normally wear or carry away from your home, your parents could – if they haven't already – also add the 'all-risks' or 'unspecified personal possessions' section to their policy, which specifically covers your stuff while it's out of your rented home.

    If your parents don't have cover, or it doesn't cover you, then check out our student contents insurance info. 

  • 5. Contents insurance doesn't usually cover accidental damage, or belongings outside the home - but it can be worth paying extra for this cover

    Contents insurance policies will usually give a certain level of accidental damage cover. Electrical goods may be insured for instance, but if you spill red wine on your rug, it's unlikely to be covered as standard.

    Many insurers offer a higher level of cover for an additional cost. If you're particularly clumsy, you should give it some thought. Read your terms and conditions carefully to see what you are and aren't covered for as standard.

    In addition, most policies don't cover contents outside the home as standard, but you can extend them so they do by buying what's called an 'all risks' or 'personal possessions' add-on to your contents policy.

    It'll cost a little bit more but you can usually get insurance for items such as your handbag, smartphone or bike both outside the home and overseas. As a rule of thumb, if it's designed to be taken out of the home, it'll fall under this extension.

    As always, check your policy carefully. There may be limits to the cover and the items might have to be specifically mentioned in your policy documents. In many cases, such as for valuable bicycles worth £1,000 or more, you could be better off taking out a specialist bicycle insurance policy. Equally, if you carry a lot of valuable gadgets e.g. a laptop, headphones and smartwatch, then gadget insurance could be worth considering.

  • 6. If you own high value items eg a bike or a gaming PC, you'll need to tell your insurer about them before taking out insurance

    Insurance companies will ask you for an estimated value of all your contents but individual pricey items, usually ranging from £1,000 to £2,000, have to be separately listed to be covered on many policies.

    Even for goods valued under £1,000, some of them may not be covered, especially if they are mobile phones, tablets or even bicycles. A number of providers insist these items are specifically named on the policy, regardless of their value.

    After you buy something expensive, always check your policy carefully to ensure it's covered - if you're not at renewal, you'll need to call your insurer and tell them (and they may charge you extra to add the new items).

    Always keep hold of – and safeguard – receipts for valuable items like jewellery and big-ticket items such as specialist cameras or high-spec televisions. Insurers will usually want to see proof of purchase before paying out: a receipt, photograph, valuation certificate (for jewellery or antiques) or even bank statement will suffice. This is also the case if adding such items to an 'all risks' or 'personal possessions' add-on to your contents policy.

  • 7. Working from home? You only need to tell your insurer if you've brought stock home or have business visitors

    The Association of British Insurers (ABI) has said there's no need to change or update your cover if you're working from home because of the ongoing coronavirus restrictions. You also don't need to let your insurer know you're WFH.

    However, this applies if you're doing clerical work – generally defined as working on a laptop and making phone calls.

    If you have a home-based business which means visitors come to your home, or you have stock you're storing at home, those won't be covered. If either of these applies, call and tell your insurer as you may need to pay a premium to have the visitors/stock covered, or you may need to get a  separate business insurance policy. 

  • 8. Beware paying for insurance monthly - you're really getting a costly loan

    Pay-monthly options are essentially high-interest loans.

    It's best to pay the full cost of the policy in one go when you take it out. Yet, we know many can't afford this. If that's the case with you, see if you can get a 0% credit card for spending. 

    Use it to pay for the insurance, then ensure your monthly repayments are large enough to clear it within a year.

    Ideally, try to save up (as well as paying off the card) to be able to pay for your insurance in one go when you're due to renew it. 

houses

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How to find the cheapest renters' contents insurance

Here, getting the cheapest cover all depends on who you live with – eg, someone living with their family and someone sharing with flatmates or housemates they don't know will need to go down different routes. Select the tab closest to your situation...

Step 1: Use price comparison sites
 

Simple – as you are sharing the entire home your spouse, partner or immediate family – a comparison site is the best way to start getting quotes. This is a quick and easy way to search for a policy that'll give you a decent benchmark for prices.

Comparison sites zip your details to insurers' and brokers' websites, finding the cheapest deals.

So be aware they often feed your personal details to insurers. They don't all compare the same companies, so combine them. But be aware that comparison sites make many assumptions so ensure these are relevant to you – and when clicking to insurers, check all the info's correct and the policy's suitable.

MoneySuperMarket

First try MoneySupermarket* as our analysis shows it gives the cheapest quote most of the time.

Try it*

Confused.com

Move on to Confused.com* next to boost your chances as it was the next-best site at returning  cheap quotes.

Try it*

Compare the Market

Then try Compare The Market*. It's also got a good overview of what extras come with a policy.

Try it*

GoCompare

Finally, if you've time, try Gocompare* as well to cover as wide a range of insurers as possible

Try it*

  • How do you decide the order of the comparison sites?

    When ranking comparisons, we want to get you to the best ones, as quickly as possible, so we focus on the price.

    Ranking on price

    We analysed the prices of a large range of insurance quotes given by Compare The Market, Confused.com, Gocompare and MoneySupermarket. We then took the following steps:

    • Step 1. Checked how many times each comparison site returned the cheapest or within 5% of the cheapest quote.
    • Step 2. Ranked the comparison sites based on their 'score' in Step 1.
    • Step 3. Assessed how often each comparison site gave a unique cheapest quote, ie, not just equal to another comparison site.
    • Step 4. Altered the order to see if it was possible to increase the speed with which you access the cheapest quotes.

Step 2: Check the big insurer comparisons miss...

One large and often competitive insurer – Direct Line* – only offers its policies directly, so you won't find it on comparison sites. Get a quote and compare it with your cheapest from a comparison site.

Step 3: Check deals not on comparison sites

While comparison sites offer a large chunk of the market's deals, others are only available directly from insurers or brokers. If the provider below is among your cheapest on comparison sites, use the link below to buy and take advantage of  this special deal:

Urban Jungle

£30 Amazon voucher with a contents-only policy*

We've blagged you a £30 Amazon voucher when you go via this Urban Jungle* link to buy a contents-only policy, when using the code MSE30. To be eligible for the voucher, you must be a new customer and keep the policy for six months. The voucher will then be emailed within 30 days.

Step 4: Struggling to get cheap cover? Go to a broker.

If you're having trouble getting cover, seeing a broker will be your next port of call. An insurance broker is an expert on insurance, who knows the market and can give you advice on getting the right cover for your needs.

Some groups, such as those with a chequered financial past – such as bankruptcy or county court judgments, can find it difficult to find cheap insurance cover as they are considered too high a risk.

Those in areas prone to flooding, subsidence or whose home is left unoccupied for long periods may struggle too.

In these situations, search on the British Insurance Brokers' Association website (or phone 0370 950 1790) about your individual circumstances – and they will list brokers in your local area who might be able to help.

It's also worth trying Home Protect* and Intelligent Insurance*. They are specialist providers working with a number of insurance companies that can help to arrange cover for those who have trouble getting it.

Step 5: Check the policy carefully before buying

Always double-check the policy terms. Once you've found the cheapest quotes to suit you and your wallet from the comparison sites and by going direct, make two important checks.

  • Double-check the quotes. Click through to the insurance provider's own website to double-check the quotes are suitable. Some comparison sites make a few assumptions (that might not be right for you) to speed up searches.

  • Examine the policy's cover to try to tweak the price down. While checking whether it's suitable, it's worth playing with the policy details to see if you can finesse the price down. For example, look at the excess, and see if any affordable adjustment here can trim the cost.

Step 6: See if you can get cashback on top of the cheapest quote

Once you know which your cheapest provider is, check you're not missing out on any cashback deals.

However, there is no guarantee the quote will be the same going through a cashback site as it is going through a comparison site, so make sure you check the cost carefully. And it's important to be aware the cashback comes from the cashback site, not the insurer, so getting the cashback relies on the deal tracking correctly (see Top Cashback Sites).

Here are three important things you need to know before getting cashback...

  • Never count the cash as yours until it's in your bank account. Cashback is never 100% guaranteed. There can be issues with tracking and allocating the payment. Many cashback sites are small firms with limited backing, and you've no protection if anything happens to them.

  • Withdraw the cashback as soon as you're allowed. Money held in your cashback site account has no protection at all if that company goes bust. Always withdraw it as soon as you're eligible.

  • Clear your cookies or the cashback may not track. While it shouldn't be a problem, if you've used comparison sites before, there's a minor risk that the cashback may not track due to cookies on your computer – so it's good practice to clear those first (read about cookies).

If you're new to cashback sites, make sure you read the Top Cashback Sites guide for pros and cons before using them.

Step 1: Use price comparison sites


If you just want insurance for your room, comparison sites can work for you - try as many as you've time for. We've highlighted what each comparison site does, though we've no insight for room-only cover about which site is likely to give the cheapest quotes.

Before you start... All the comparison sites should ask you questions about who you live with, meaning the quotes you get back should cover you. However, before you get a policy make sure you check the T&Cs for any specifics, eg, it'd only cover you if you've got a lock on the door to your room.

illustration
MoneySuperMarket

MoneySupermarket* lets you easily edit quotes if you want to change details.

Try it*

confused.com

Confused.com* gives you a clear display of different lock types.

Try it*

GoCompare

Gocompare* offers a good overview of the policy cover.

Try it*

Compare the Market

A quotation from Compare The Market* shows the extras that come with a policy.

Try it*

Step 2: Check deals not on comparison sites

While comparison sites offer a large chunk of the market's deals, some special offers are only available directly from insurers or brokers. If the provider below is among your cheapest on comparison sites, use the link below to buy instead...

£30 Amazon voucher with a contents-only policy*

We've blagged you a £30 Amazon voucher when you go via this Urban Jungle* link to buy a contents-only policy, when using the code MSE30. To be eligible for the voucher, you must be a new customer and keep the policy for six months. The voucher will then be emailed within 30 days.

Step 3: Struggling to get cheap cover? Go to a broker.

If you're having trouble getting cover, seeing a broker will be your next port of call. An insurance broker is an expert on insurance, who knows the market and can give you advice on getting the right cover for your needs.

Some groups, such as those with a chequered financial past – such as bankruptcy or county court judgments, can find it difficult to find cheap insurance cover as they are considered too high a risk.

Those in areas prone to flooding, subsidence or whose home is left unoccupied for long periods may struggle too.

In these situations, search on the British Insurance Brokers' Association website (or phone 0370 950 1790) about your individual circumstances – and they will list brokers in your local area who might be able to help.

It's also worth trying Home Protect* and Intelligent Insurance*. They are specialist providers working with a number of insurance companies that can help to arrange cover for those who have trouble getting it.

Step 4: Check the policy carefully before buying

Always double-check the policy terms. Once you've found the cheapest quotes to suit you and your wallet from the comparison sites and by going direct, make two important checks.

  • Double-check the quotes. Click through to the insurance provider's own website to double-check the quotes are suitable. Some comparison sites make a few assumptions (that might not be right for you) to speed up searches.

  • Examine the policy's cover to try to tweak the price down. While checking whether it's suitable, it's worth playing with the policy details to see if you can finesse the price down. For example, look at the excess, and see if any affordable adjustment here can trim the cost.

Step 5: See if you can get cashback on top of the cheapest quote

Once you know which your cheapest provider is, check you're not missing out on any cashback deals.

However, there is no guarantee the quote will be the same going through a cashback site as it is going through a comparison site, so make sure you check the cost carefully. And it's important to be aware the cashback comes from the cashback site, not the insurer, so getting the cashback relies on the deal tracking correctly (see Top Cashback Sites).

Here are three important things you need to know before getting cashback...

  • Never count the cash as yours until it's in your bank account. Cashback is never 100% guaranteed. There can be issues with tracking and allocating the payment. Many cashback sites are small firms with limited backing, and you've no protection if anything happens to them.

  • Withdraw the cashback as soon as you're allowed. Money held in your cashback site account has no protection at all if that company goes bust. Always withdraw it as soon as you're eligible.

  • Clear your cookies or the cashback may not track. While it shouldn't be a problem, if you've used comparison sites before, there's a minor risk that the cashback may not track due to cookies on your computer – so it's good practice to clear those first (read about cookies).

If you're new to cashback sites, make sure you read the Top Cashback Sites guide for pros and cons before using them.

Step 1: Go to a broker.

If you want to get a joint policy with a number of names on it, your best option would be to speak to a broker who can give you the advice you need. An insurance broker is an expert on insurance, who knows the market and can give you advice on getting the right cover for your needs.

The British Insurance Brokers' Association website (or phone 0370 950 1790) lists brokers in your local area who might be able to help.

It's also worth trying Home Protect* and Intelligent Insurance*. They are specialist providers working with a number of insurance companies that can help to arrange cover for those who have trouble getting it.

Step 2: Check the policy carefully before buying

Always double-check the policy terms. Once you've found the cheapest quotes to suit you and your wallet, make two important checks.

  • Double-check the quotes. Click through to the insurance provider's own website to double-check the quotes are suitable. Some comparison sites make a few assumptions (that might not be right for you) to speed up searches.

  • Examine the policy's cover to try to tweak the price down. While checking whether it's suitable, it's worth playing with the policy details to see if you can finesse the price down. For example, look at the excess, and see if any affordable adjustment here can trim the cost.

The choice in this situation is to either get added to your landlord's policy or have your own policy.

If you choose to go it alone and have your own room-only policy, head to I need room-only cover in a homeshare. Remember, your contents won't be covered in communal areas unless there is forced entry in to the home.

IMPORTANT. If it's cheaper (or a lot less hassle) to opt to be added to your landlord's policy, then there's a few things to be aware of:

  • The landlord would need to make the claim - do you trust them to do so if it's just your stuff stolen/damaged (as it'd affect their no-claims bonus)?
  • Would they give you the resulting cash from a claim?
  • Does the landlord plan to excessively up your rent to cover the insurance?

Even if you have a trusting relationship with your landlord, it's worth knowing not all insurers will put lodgers on an existing policy. It's down to an archaic bit of industry law, but it can mean this won't be an option for you. Ask your landlord to check with their insurer.

illustration

How to make a claim on your contents insurance

claiming on insurance

Claiming on your insurance should be straightforward, and needn't be daunting. If you've read and understand the terms and excesses on your policy, you shouldn't be in for any nasty shocks. But in the event you need to claim, take two simple steps...

  • If it's a theft, notify the police. If something's stolen from the property, you'll need to get a crime reference number to make a claim. Report the incident to the police as soon as you can to make sure your claim doesn't hit the skids.

  • If you've emergency damage, act quickly to sort it. 
    1) To report a possible gas leak, contact the National Grid on 0800 111 999.
    2) If you've electrical problems, call your local electricity distributor, NOT your energy company (see a list of emergency contact numbers).
    3) Report any sewage hazards to your local council.
    4) When it comes to making repairs, speak to the landlord first, and don't do anything unsafe yourself. The Association of British Insurers (ABI) says should you need to contact your insurer – it should have a 24-hour claims line.

  • Submit your claim as soon as possible. Contact your insurer as soon as you can to avoid any administrative hold-ups; if it's a complex claim, it may take a while to be processed, so the sooner you start, the better. 

    When claiming, you'll usually have to pay towards repairs and replacements, known as an 'excess'. You'll need to provide details of the circumstances surrounding anything that's been lost or damaged, plus any evidence of that. Take photographs of the damage – this may help provide proof.

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How to complain about your insurance provider

The insurance industry doesn't have the best customer-service reputation and while a provider may be good for some, it can be hell for others. Common problems include claims either not being paid out on time or at all, unfair charges, or exclusions being hidden in small print. It's always worth trying to call your provider first, but, if not, then…

Free tool to help you complain

This tool helps you draft and manage your complaint. It's totally free to use, and it's offered by Resolver, a firm we work with to help people get complaints justice.

RESOLVER – FREE COMPLAINTS TOOL*

If the company won't help, Resolver also helps you escalate your complaint to the free Financial Ombudsman Service.

Tenants' contents insurance FAQs

  • Can I get cheaper insurance if I make my home more secure?

    If you become less of a risk, you increase your chances of getting cheaper contents insurance.

    One way to do this is to make sure your home is secure, whether that's on the main door to your home, or the lock to your 'self-contained' room, or both.

    Without an approved lock, it's difficult to find a policy giving you theft cover. So know your locks.

    Keep all your contents in your locked room. Anything left in a communal area is unlikely to be insured against theft. Remember, cover for theft only applies when there's violent and/or forced entry.

  • Will my old goods be replaced with new ones if I have to claim?

    There are two main types of cover when it comes to replacing your goods. New-for-old entitles you to brand new stuff (or cash to the same value) if your insurer agrees to replace your damaged or stolen goods.

    Other policies will cover you for the value of the goods at the time of the loss - these are usually known as indemnity policies.

    An indemnity policy may be cheaper, but you only get a minor payout if you need to claim. So new-for-old is the best way to go. When you calculate the cost of your contents, factor in the value of your items as if they're new.

  • Do I have to pay an excess if I make a claim?

    Each policy normally comes with a compulsory excess, plusd a voluntary excess if you've selected one. A compulsory excess does what it says on the tin. If you make a claim, it's the amount you pay towards the cost. If your TV was stolen and you made a claim for £500, and had a compulsory excess of £50 – a typical sum – you'd get £450.

    If you have a £50 voluntary excess and a £50 compulsory excess, you'd only get £400 for the same claim.

    The compulsory excess is outlined when you buy the policy.

    What you choose as a voluntary excess on top (if any) is entirely up to you. A higher voluntary excess will lower the cost of your annual or monthly premium, as the insurer pays less if you have to make a claim. 

    Think carefully. If you can't afford to cover a large chunk of the cost if you need to claim, opt for a lower voluntary excess.

  • I'm going away on holiday, am I still covered?

    Almost all insurers restrict the number of days you can leave your home unoccupied for while still covering you – usually 30 days.

    Leaving it empty for long periods makes it more at risk of burglary. In addition, if there's a leak in to your flat or home and you're not there for months to be able to get it sorted, then more of your stuff is likely to be damaged and the claim amount a lot higher.

  • I'm a leasehold homeowner, not a tenant. Do I need to take out both buildings and contents insurance?

    Many flat-buyers (and, increasingly, those purchasing new-build properties) find they are a leaseholder rather than a freeholder. This means they only have the right to live the property, they don't actually own the building or land it's built on – that belongs instead to a separate landlord or property management company.

    In this case, it's almost always a landlord's responsibility to insure the buildings part of your home – its structure, cost of rebuild etc in the event of a disaster – but NOT your contents (do check, though).

    Plus, if you're a leaseholder, don't fall into the trap of thinking your landlord covers your contents insurance as well; you WILL need to buy your own policy.

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Duplicate links of the * links above for the sake of transparency, but this version doesn't help MoneySavingExpert.com: 

Aviva, Compare The Market, Confused.com, Direct Line, Gocompare, Home Protect, Intelligent Insurance, MoneySupermarket, Urban Jungle

MoneySupermarket.com Financial Group Limited is authorised and regulated by the Financial Conduct Authority (FRN: 303190). The registered office address of both MoneySupermarket.com Group PLC and MoneySupermarket.com Financial Group Limited (registered in England No. 3157344) is MoneySupermarket House, St. David's Park, Ewloe, Chester, CH5 3UZ. MoneySavingExpert.com Limited is an appointed representative of MoneySupermarket.com Financial Group Limited.