The Bank of England base rate may have been held at 0.5% yesterday but some economists predict it could rise this year, so what should savers do with their cash?
Santander has been caught sending sensitive personal information to wrong addresses again, after the discovery last month that 22,000 customers received other people's details on their bank statements.
Royal Bank of Scotland (RBS) and Natwest have been hit with a multi million pound fine for poor complaints handling, while five other banks have been ordered to improve processes for dealing with gripes.
11 January 2011
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