Thousands of disappointed Boots customers were told they'd won a luxury trip to Barcelona — only to be told later the chemist had made a huge gaffe by emailing all entrants to say they were successful.
Huge numbers of consumers mis-sold card protection and ID fraud products are due their money back, after a firm was ordered to pay redress. Some will be owed hundreds of pounds.
Orange has partly reversed a decision to cull totally free broadband for thousands of mobile customers, many of whom claimed the deal was marketed "for life".
Claims management companies (CMCs) should be banned from cold calling says charity Citizens Advice, after research revealed 90% of consumers have been pestered by calls, emails or texts by them.
Scottish and Southern Energy (SSE), whose customers were hit with bill hikes of 9% last month, says its half-year profits have jumped 38% to nearly £400 million.