MSE News

September

Hit by broadband price hikes? Here are the top firms to haggle with

Following a raft of price hikes in recent months, MoneySavers are increasingly able to haggle better broadband and TV deals with big names such as BT, Plusnet, TalkTalk and Virgin, according to a recent MoneySavingExpert poll

16 October 2018

Massive Facebook hack – what it means for you

Facebook has revealed 50m accounts have been hacked, though it is unclear how many of those are in the UK

29 September 2018

Tesco to trial paying customers who recycle 10p per plastic bottle

Tesco has begun trialling in-store recycling machines, which will pay customers for every plastic bottle returned

28 September 2018

Lloyds and Halifax change credit card repayment rules – make sure you don't overpay

If you've set up a direct debit to pay off your Lloyds, Halifax or Bank of Scotland credit card and then make a one-off additional payment, your direct debit now WON'T be adjusted

28 September 2018

Banks to refund victims of money transfer scams

People who are tricked into transferring money to a fraudster could get more help to get their money back under a new draft code

28 September 2018

HSBC and TSB face app problems

Bank customers trying to log in to manage their finances faced further frustration on Friday as both TSB and HSBC reported problems with their apps

28 September 2018

Citizens Advice launches 'super complaint' over £4 billion loyalty penalty

Citizens Advice has lodged a super complaint with the competition watchdog after finding that customers who remain loyal to their utility providers are being penalised by £4 billion a year

28 September 2018

Free water refill points to be introduced across Scotland

The first will be opened in Edinburgh next month, and others will appear between now and March

27 September 2018

11 energy firms in hot water over complaints handling

The energy watchdog is scrutinising suppliers over their complaints handling after finding more than half of customers remain unhappy with how grievances have been dealt with

27 September 2018

New bank Marcus launches market-leading 1.5% savings

Goldman Sachs has today launched 'Marcus', a new brand offering a table-topping savings account paying 1.5% - the highest rate we've seen in over two and half years

27 September 2018

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PayPoint top-up for British Gas prepay customers to end – what you need to know

18 November 2019

The way British Gas customers with prepayment meters top up is changing from January 1, as they’ll no longer be able to top up via PayPoint at their usual newsagent or supermarket.
Another blow for savers as M&S Bank cuts its 5% rate – are regular savings still worth it?

15 November 2019

Today marks another blow for savers, as M&S Bank becomes the latest firm to slash rates on its market-leading regular savings account from 5% AER to 2.75% AER
Best-buy mortgage rate drops below 1% for first time in a year

15 November 2019

A new best-buy mortgage offers a sub-1% rate for the first time since November 2018. Halifax's new 0.98% mortgage won't be for everyone – especially as it requires a 40% deposit and is only for homemovers – but it's the latest sign that mortgages are getting cheaper. So check now if you can save £1,000s on your mortgage.
Victims of bank transfer scams could be left unprotected from 1 Jan

15 November 2019

Banks can't agree how to refund blameless bank transfer victims, it has emerged
'I got a PPI reclaim of 2p' – is this the smallest reclaim ever?

15 November 2019

A MoneySaver has been sent what could be the lowest-ever PPI payout – for a grand total of 2p.