September
Hit by broadband price hikes? Here are the top firms to haggle with
Following a raft of price hikes in recent months, MoneySavers are increasingly able to haggle better broadband and TV deals with big names such as BT, Plusnet, TalkTalk and Virgin, according to a recent MoneySavingExpert poll
16 October 2018
Massive Facebook hack – what it means for you
Facebook has revealed 50m accounts have been hacked, though it is unclear how many of those are in the UK
29 September 2018
Tesco to trial paying customers who recycle 10p per plastic bottle
Tesco has begun trialling in-store recycling machines, which will pay customers for every plastic bottle returned
28 September 2018
Lloyds and Halifax change credit card repayment rules – make sure you don't overpay
If you've set up a direct debit to pay off your Lloyds, Halifax or Bank of Scotland credit card and then make a one-off additional payment, your direct debit now WON'T be adjusted
28 September 2018
Banks to refund victims of money transfer scams
People who are tricked into transferring money to a fraudster could get more help to get their money back under a new draft code
28 September 2018
HSBC and TSB face app problems
Bank customers trying to log in to manage their finances faced further frustration on Friday as both TSB and HSBC reported problems with their apps
28 September 2018
Citizens Advice launches 'super complaint' over £4 billion loyalty penalty
Citizens Advice has lodged a super complaint with the competition watchdog after finding that customers who remain loyal to their utility providers are being penalised by £4 billion a year
28 September 2018
Free water refill points to be introduced across Scotland
The first will be opened in Edinburgh next month, and others will appear between now and March
27 September 2018
11 energy firms in hot water over complaints handling
The energy watchdog is scrutinising suppliers over their complaints handling after finding more than half of customers remain unhappy with how grievances have been dealt with
27 September 2018
New bank Marcus launches market-leading 1.5% savings
Goldman Sachs has today launched 'Marcus', a new brand offering a table-topping savings account paying 1.5% - the highest rate we've seen in over two and half years
27 September 2018
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The Great Broadband Rip-OffAre you overpaying?
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Nectar hackSpend £12, get £9 in pts
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Huawei phone?Your rights after Android software's restricted
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FREE £175 for switching bankBiggest upfront bonus
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Martin - Beat holiday car hire cowboysPay just £3/day
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Cheapest Big 6 energy deal in 1yrSave £330/yr
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Blag free posh hotels on stopoversLots of airlines do it
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Booking with Thomas Cook, Tui etc?How to stay protected
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10p/L off Sainsbury's petrolHow to do it
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£2.50 for a cinema ticketPlus two bags of sweets
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Don't pay to reclaim payday loan costsDIY for FREE
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Revealed: Littlewoods' trickGet the same stuff up to a third cheaper
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A request from Martin...Help prevent debt suicide
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Plusnet to increase Sim only rolling contract prices
22 May 2019
Plusnet Mobile customers on 30-day rolling contracts will see a 5% price rise next month - if your bill's going up, check if you can switch and save -
Jamie Oliver restaurants in administration - list of closures & your gift card rights
22 May 2019
Jamie Oliver's restaurant chain - which includes Jamie's Italian, Barbecoa and Fifteen - have collapsed into administration, and the administrators KPMG have closed 22 of his 25 eateries -
EE and BT Mobile customers report network problems
21 May 2019
Hundreds of EE and BT Mobile customers have been reporting problems making and receiving calls this morning -
Got a Huawei phone? Your rights as Google prepares to restrict its use of Android
21 May 2019
If you've a Huawei smartphone you may struggle to download some future versions of the Android operating system, and there are questions over whether you'll continue to get some security updates, after Google restricted the Chinese tech giant's access to the software. Here's what we know so far about what's happening and your rights -
Booking a holiday with Thomas Cook, Tui etc? How to make sure you're protected
21 May 2019
Travel firms have been facing turbulent times due to factors including Brexit. Here are some steps to boost your protection
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Do I need to show my boarding pass at airport shops? (video & guide)
9 April 2019
It’s one of those niggling frustrations. You want to buy something at the airport and you’re badgered for your boarding pass in order to purchase. Many people ask me if they need to bother, so here’s my quick video answer… Some frequently asked questions… After I originally posted this video on social media, there were a few...
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