MSE News


Travellers face flight and coach disruption if there's a no-deal Brexit

Passengers could face travel disruption on flights and coach journeys in the event of a no-deal Brexit

24 September 2018

Revealed: 10 train firms charge you to get lost property back

At least nine train companies are charging passengers fees to reclaim their lost property, with some asked to pay up to £30 per item, a MoneySavingExpert investigation reveals

24 September 2018

Martin Lewis criticises 'outrageous' PPI comments from Barclays boss

The chairman of Barclays has warned that the PPI scandal has turned "portions of Britain into fraudsters"

24 September 2018

Northern compensation scheme extended to non-season ticket holders

Northern will be extending an additional compensation scheme to those customers without season tickets

24 September 2018

Last sub-£900 energy deal is pulled as Outfox the Market hikes prices

Energy supplier Outfox the Market has announced it is increasing the price of its variable tariff by 7.4%, with 50,000 customers to see the rise hit in November

21 September 2018

Ovo could 'fine' energy customers for calling or tweeting it

Energy supplier Ovo is set to change its current online discount in favour of a new £60/year 'self-serve reward'

21 September 2018

Italian watchdog launches Ryanair hand luggage inquiry

Italy's competition watchdog has launched an inquiry into Ryanair's new hand luggage policy - which will only let passengers take a small handbag-sized carry-on into the cabin, unless they pay extra

21 September 2018

NatWest, RBS & Ulster online and app outage fixed after hours

NatWest, RBS and Ulster Bank had issues with online and mobile banking this morning

21 September 2018

Sainsbury's Bank customers charged after direct debit mix-up

Sainsbury's Bank credit card-holders have been hit with late payment fees after the bank changed its direct debits procedure and gave customers incorrect information about how the new system worked, MoneySavingExpert can reveal

20 September 2018

Three water companies scolded for poor customer service by watchdog

Three water companies have been told by the Consumer Council for Water to improve customer service following a high number of complaints

20 September 2018

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