MSE News

September

Travellers face flight and coach disruption if there's a no-deal Brexit

Passengers could face travel disruption on flights and coach journeys in the event of a no-deal Brexit

24 September 2018

Revealed: 10 train firms charge you to get lost property back

At least nine train companies are charging passengers fees to reclaim their lost property, with some asked to pay up to £30 per item, a MoneySavingExpert investigation reveals

24 September 2018

Martin Lewis criticises 'outrageous' PPI comments from Barclays boss

The chairman of Barclays has warned that the PPI scandal has turned "portions of Britain into fraudsters"

24 September 2018

Northern compensation scheme extended to non-season ticket holders

Northern will be extending an additional compensation scheme to those customers without season tickets

24 September 2018

Last sub-£900 energy deal is pulled as Outfox the Market hikes prices

Energy supplier Outfox the Market has announced it is increasing the price of its variable tariff by 7.4%, with 50,000 customers to see the rise hit in November

21 September 2018

Ovo could 'fine' energy customers for calling or tweeting it

Energy supplier Ovo is set to change its current online discount in favour of a new £60/year 'self-serve reward'

21 September 2018

Italian watchdog launches Ryanair hand luggage inquiry

Italy's competition watchdog has launched an inquiry into Ryanair's new hand luggage policy - which will only let passengers take a small handbag-sized carry-on into the cabin, unless they pay extra

21 September 2018

NatWest, RBS & Ulster online and app outage fixed after hours

NatWest, RBS and Ulster Bank had issues with online and mobile banking this morning

21 September 2018

Sainsbury's Bank customers charged after direct debit mix-up

Sainsbury's Bank credit card-holders have been hit with late payment fees after the bank changed its direct debits procedure and gave customers incorrect information about how the new system worked, MoneySavingExpert can reveal

20 September 2018

Three water companies scolded for poor customer service by watchdog

Three water companies have been told by the Consumer Council for Water to improve customer service following a high number of complaints

20 September 2018

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Thomas Cook worries? Here's what you need to know

22 September 2019

Holiday firm Thomas Cook has confirmed that it is seeking £200 million in extra funding as it attempts to prevent a collapse – if you're worried, here's what you need to know.
UCAS backs down over debt ads - but not enough

20 September 2019

The university admissions service has partially backed down over the sending of emails which include advertising from a private student loan firm, but MoneySavingExpert.com founder Martin Lewis is calling on it to go further.
Revealed: Sainsbury's trial of new Nectar loyalty scheme extended nationwide

20 September 2019

Sainsbury's is quietly trialling its new Nectar loyalty scheme throughout the country, with shoppers across much of the UK now able to boost their points by pre-selecting offers on certain products, and MoneySavingExpert.com can reveal a formal launch of the scheme is expected within weeks.
Almost 80% of retail sales paid for by card

19 September 2019

Shoppers paid for almost £300 billion of purchases on their credit and debit cards last year, according to data from the British Retail Consortium, while just £78 billion of purchases were paid for in cash
Apple launches iPhone 11, 11 Pro and 11 Pro Max – how to find the cheapest deals

19 September 2019

Tech giant Apple has unveiled its range of new iPhones - the iPhone 11, the 11 Pro and 11 Pro Max. It's also cut the price of its current models including the iPhone XR and iPhone 8.