MoneySavingExpert News
July 2019

UPDATE: Air traffic control company NATS has confirmed that this issue was fixed on Friday afternoon and said that the flow of flights would improve following this.
Passengers are facing disruption due to a technical problem with the UK's air traffic control system – if you're affected here's what you need to know.
26 July 2019

Less than two months after the financial regulator announced that fixed daily and monthly overdraft fees will be replaced with a single interest rate, Nationwide has announced its rate will be a whopping 39.9% APR – meaning the majority of its customers who use their overdrafts are set to be worse off from November.
25 July 2019

A man called Andy Smith who shares his name and date of birth with someone living in a completely different part of the country has told how his namesake's financial problems had a knock-on effect on his life for over a decade – causing him to be pursued by bailiffs, have his credit card limit reduced and be denied a mortgage.
23 July 2019

Mobile phone customers will be given clearer information about how much of their monthly payment goes towards paying off their handset, as part of a package of new measures announced today by the telecoms regulator aimed at protecting those who are overpaying.
Ofcom has unveiled three initiatives to help tackle unfair mobile phone pricing:
Mobile contracts will give a clearer breakdown of costs. Customers choosing a bundled contract – which includes a handset and a usage allowance – will be told what the cost would be if both parts were bought separately. Ofcom says it wants to introduce these new rules "as quickly as possible" but hasn't set a firm date.
Ofcom's also proposing a ban on firms linking 'split' contracts where the handset contract is longer than 24 months. A split contract is where consumers have separate contracts for their handset and airtime – Ofcom wants to stop longer split contracts being linked because it makes it harder for customers to switch providers if they have to pay off their handset before they can switch. This is just a proposal though and there's no set implementation date.
Five mobile firms have also agreed to cut costs for out-of-contract customers from February 2020. These companies, including EE, O2 and Vodafone, have made various specific commitments to reduce bills for customers once their minimum contract term is up – see more details below.
For full help on how to cut mobile costs, see Cheap Mobile Tips and Best Sim-only Deals.
22 July 2019
Suggest a story
Got a money-related news story that affects you? Email us