MSE News

December

Got a Hotpoint or Indesit washing machine? Your rights as 100,000s of machines are recalled

Whirlpool is preparing to issue a product recall of up to 519,000 Hotpoint and Indesit washing machines found to pose a fire safety risk – here are your rights if your machine's affected

16 January 2020

National living wage to rise to £8.72 in April

The national living wage paid to workers aged 25 and over will rise from £8.21/hour to £8.72/hour from April, the Government has announced

31 December 2019

New online student loan repayment service to launch in 2020

A new online student loan repayment service will launch in 2020 to give graduates more up-to-date information about their loans, largely replacing paper statements

30 December 2019

Bus passengers across England to get better info on routes, timetables and fares

All bus passengers in England should soon be able to get accurate information about prices, routes and timetables, after the Government announced plans for a new project to make bus firms share data

27 December 2019

Council tax bills may rise by up to 4% from April

Some local authorities in England will be able to raise council tax by up to 4% in April 2020

23 December 2019

British Gas takes on Breeze Energy customers

Breeze Energy, a small energy supplier with about 18,000 domestic customers, has stopped trading, the regulator Ofgem has announced

23 December 2019

NatWest and RBS breaking new overdraft rules

RBS and NatWest are still including overdrafts when telling customers their 'available balance', despite new rules banning this

19 December 2019

Your bank account's 'available funds' can no longer include your overdraft from today

Rules coming into force today mean that a bank can no longer include your overdraft when telling you your 'available balance' or 'available funds'.

18 December 2019

Over 700,000 RBS customers owed compensation after being overcharged on currency exchanges

The customers are owed compensation worth £40 million after being overcharged between 2010 and 2014

18 December 2019

Best-buy Marcus account savings rate cut to 1.35% – what you need to know

The Marcus savings account rate has been cut to 1.35% for new customers

18 December 2019

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'My hamster ate my post': HMRC reveals most bizarre tax return excuses as deadline looms

17 January 2020

HM Revenue & Customs has released the most "weird and wonderful" excuses it's received from taxpayers who have failed to get their self-assessment tax return in on time – with bizarre explanations such as 'I was up a mountain in Wales'
Nationwide double-charges hundreds of customers for credit card repayments

16 January 2020

Hundreds of Nationwide customers have had their monthly credit card repayment taken twice, with one family overcharged by up to £2,500, MoneySavingExpert.com can reveal
Many private parking firms to spare drivers hefty fines for number-plate errors

16 January 2020

Motorists who enter the wrong number-plate details when paying for private parking tickets will in many cases no longer be 'fined' the full amount
Got a Hotpoint or Indesit washing machine? Your rights as 100,000s of machines are recalled

16 January 2020

Whirlpool is preparing to issue a product recall of up to 519,000 Hotpoint and Indesit washing machines found to pose a fire safety risk – here are your rights if your machine's affected
Ovo completes purchase of SSE – what it means for customers

15 January 2020

In a major shake-up of the energy market, challenger firm Ovo has finalised the purchase of SSE – if you're an SSE customer, here's what it means for you.