MSE News

December

Claims management firm becomes first to be fined by the financial regulator

A claims management firm has been fined £70,000 by the financial regulator for misleading consumers through its websites and printed materials in a first for the industry

17 December 2019

Ofcom plans ban on mobile firms selling 'locked' phones

Mobile phone companies would be banned from selling 'locked' handsets under new plans from the communications regulator

17 December 2019

Energy firm iSupply to pay £1.5m after overcharging customers

The energy provider has refunded customers and paid £1.5 million into a redress fund after it overcharged about 4,400 people

16 December 2019

Monzo and Starling to hike overdraft rates

App-based bank Monzo is to switch its overdraft charge from a fixed 50p a day fee to an interest rate of 19%, 29% or 39% EAR variable

16 December 2019

Virgin launches digital current account – but is it any good?

The provider has launched its first digital bank account, featuring a slick new app, linked easy-access savings account and branch service

13 December 2019

What Boris Johnson promised (or didn't) in our leaders' debate

The Conservative Party has won a majority in the House of Commons following yesterday's general election

13 December 2019

WhatsApp to stop working on older phones from next year – here's how to check if you're affected

The messaging service will stop supporting Windows phones and older Androids and iPhones over the next few months

12 December 2019

London passengers overpay £184m for pricey travelcards – here's how to avoid paying extra

Over 37 million peak daily London travelcards were bought over the last five years, MoneySavingExpert.com can reveal – even though they're ALWAYS more expensive than paying by Oyster card or contactless

12 December 2019

Warning – some hotel comparison sites highlight 'deals' costing 20% more than the cheapest

Two major price comparison sites highlight hotel deals to customers that they know can be beaten by other booking sites, a MoneySavingExpert.com investigation has found

12 December 2019

Regulator approves sale of SSE energy business to Ovo

The competition watchdog has approved the sale of big six energy supplier SSE's household energy business to Ovo Energy, meaning 3.5 million SSE customers are set to be moved over to Ovo after January 2020

10 December 2019

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