MSE News
WhatsApp to stop working on older phones from next year – here's how to check if you're affected
Messaging service WhatsApp is to stop working on older iPhones and Android devices as well as all Windows phones over the next few months – here's how to check if your handset is affected.
- Android handsets – versions 2.3.7 or older
- iPhones – iOS 8 or older
How can I check what operating system my phone uses?
To figure out whether you'll still be able to use WhatsApp on your iPhone or Android phone after February, you'll need to check which operating system your phone uses (these steps may differ depending on your handset model):
- If you have an iPhone, check your phone's operating system by going to Settings > Apple ID > Your iPhone. The version your phone uses will be listed under 'Device info'.
If the version is listed as iOS 9 or later, it will still be supported after 1 February 2020.
- If you have an Android phone, check its operating system by going to Settings > About Phone/About Device > Android Version.
If the version is listed as OS 4.0.3 or later, it will still be supported after 1 February 2020.
Remember that steps to find your operating system could vary depending on what model of phone you have, so check its user guide for more detailed instructions if you're struggling.
My phone won't be supported – what can I do?
First, check if you can upgrade your phone's operating system to iOS 9 or later for iPhones, or OS 4.0.3 or later for Androids.
This might not be possible if you've got an older phone though. For example, iOS 9 is only compatible with the iPhone 4S or later, so if you have an earlier iPhone model you won't be able to upgrade. If you've got an Android phone it's more complicated, so check your device to see if an upgrade's possible.
If WhatsApp is set to stop being supported on your phone, unfortunately you'll need to weigh up how important the app is to you.
If you're planning to replace your phone, our Cheap Mobiles Tips guide has help on how to avoid overpaying. And if you're committed to a particular brand, our Cheap iPhone Deals and Cheap Samsung Deals guides have more specific info.
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