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Virgin Money to close almost a third of its bank branches — here's the full list, plus alternatives

A sign for a Virgin Money bank branch
Molly Greeves
Molly Greeves
News & Investigations Reporter
21 July 2023

Virgin Money will close another 39 bank branches this year, almost a third of its network, with the firm claiming that more customers are choosing online banking over in-person visits. Below we list the branches disappearing and what the alternatives are if you still want face-to-face banking.

Most other high street banks are also closing branches this year; read more on the closures at BarclaysBank of ScotlandHalifaxHSBCLloydsNatWestSantander and TSB.

Alternative ways to bank face-to-face with Virgin Money

Here are some alternative ways to access face-to-face banking services if your local branch is closing.

See if there's a 'banking hub' in your area – more should open this year

As bank branches continue to disappear from the high street, shared banking hubs are being rolled out to replace them in some areas. These operate in a similar way to bank branches with cash and counter services available, but their facilities are shared, with banks providing staff on rotation so that trained specialists from different banks are available on different days.

Seven hubs are now open at the following locations:

  • Acton, London - Unit 2, The Oaks Shopping Centre, W3 6RE

  • Brixham, Devon – 62 Fore Street, TQ5 8EF

  • Cambuslang, Lanarkshire – 158 Main Street, G72 7EL

  • Carnoustie, Angus - 63 High Street, DD7 6AD

  • Cottingham, East Yorkshire – 121 Hallgate, HU16 4DA

  • Rochford, Essex – 38-40 West Street, SS4 1AJ

  • Troon, Scotland - 11 Ayr Street, Ayrshire, KA10 6EB

There are plans for over 60 other hubs across the UK – for more on how they work, see our Banking hubs MSE News story.

post office logo.png

You can access some Virgin Money services via the Post Office

Virgin Money customers can access certain services from any of the Post Office's 11,500 branches. Use the Post Office's branch finder tool to locate your nearest. Services available include the following:

  • Cash/cheque deposits. 

  • Check your balance. 

  • Withdraw money.

If you need branch access and don't have alternative services nearby, consider switching

If you no longer want to stay with Virgin Money, you might want to consider switching to a bank that does have a local branch nearby – although bear in mind there's no guarantee that too won't close.

Banks currently offering cash switching incentives include:

  • NatWest / RBS - get £200 for switching, plus up to £36 a year cashback. To get the £200, you can't have had a switch bonus from these banks since October 2017. You'll also need to complete a full switch, pay in £1,250+ and use the app within 60 days of opening the new account. 

  • TSB - get £200 for switching. You'll get £125 paid upfront and then £75 paid later once you've jumped a few hurdles. You can't get the bonus if you've had a switch bonus from TSB since 1 October 2022.

  • First Direct - get £175 for switching plus fee-free overseas spending. To get the £175 you can't have ever had ANY First Direct account before and you'll need to pay in at least £1,000 within three months of switching. You also can't have opened an account with its sister bank HSBC since January 2020.

    First Direct doesn't have any branches of its own, but First Direct customers can use HSBC branches to pay in cheques, as well as deposit and withdraw cash. So it could be an option if you have an HSBC branch nearby – though bear in mind HSBC is also closing lots of branches.

See our Best bank accounts guide for more options including the best bank accounts for savings interest and longer-term rewards.

Some may want to consider setting up online banking

Of course, if you want to switch to banking online or via an app, Virgin Money's website has instructions on how to set this up. You can also book one of the bank's 'digital know-how' sessions for one-to-one help over the phone or at a branch.

Virgin Money bank closures 2023 — full list

Town

Branch address

Closure date

Belfast

5 Wellington Place BT1 6GA

13/11/2023

Bournemouth

112 Old Christchurch Road BH1 1LU

07/11/2023

Brighton

170 North Street BN1 1EA

09/11/2023

Bristol

Unit 2, Transom House, Victoria Street BS1 6AH

01/11/2023

Bromley

36 Market Square BR1 1NF

30/11/2023

Cambridge

26-27 Sidney Street CB2 3HW

25/10/2023

Cardiff

18-19 Trinity Street CF10 1BH

02/11/2023

Chelmsford

83 High Street CM1 1DX

20/11/2023

Cheltenham

215 High Street GL50 3HH

30/10/2023

Chester

6-8 Watergate Street CH1 2LA

19/10/2023

Derby

28 St. Peter's Street DE1 1SL

17/10/2023

Durham

76 Saddler Street DH1 3NP

06/11/2023

Ellon

28 Market Street AB41 9JE

27/11/2023

Exeter

60 South Street EX1 1EE

06/11/2023

Fort William

58 High Street PH33 6AH

22/11/2023

Guildford

12 North Street GU1 4AF

14/11/2023

Harrow

307 Station Road HA1 2TA

23/11/2023

Hexham

5 Cattle Market NE46 1NJ

07/11/2023

Irvine

151 High Street KA12 8AD

20/11/2023

Kendal

7 Stricklandgate LA9 4NB

06/12/2023

Kingston upon Thames

15-17 Castle Street KT1 1ST

28/11/2023

Liverpool

53 Lord Street L2 6PB

05/12/2023

Lochgilphead

Poltalloch Street PA31 8LL

21/11/2023

London

2 Golders Green Road

22/11/2023

London

Unit 16, Norfolk House, Wellesley Road CR0 1LH

13/11/2023

London

30-31 Haymarket SW1Y 4EX

29/11/2023

London

34 The Town EN2 6LU

21/11/2023

London

154-158 Kensington High Street W8 7RL

27/11/2023

Milton Keynes

502 Silbury Boulevard MK9 2AD

23/10/2023

Newcastle upon Tyne

Unit 1A, The Gosforth Centre NE3 1JZ

08/11/2023

Newton Stewart

83 Victoria Street DG8 6NL

15/11/2023

Norwich

10 Castle Street NR2 1PD

26/10/2023

Oxford

129-129A High Street OX1 4DF

16/11/2023

Reading

160 Friar Street RG1 1HE

15/11/2023

Southampton

10 College Place SO15 2FD

08/11/2023

St Albans

5 Lockey House AL1 3LP

24/10/2023

Swindon

10 Regent Circus SN1 1PW

31/10/2023

Turriff

1 Main Street AB53 4AA

28/11/2023

Wolverhampton

67 Queen Street WV1 3BY

18/10/2023

Already closed earlier this year

Glasgow

30 St. Vincent Place G1 2HL

06/02/2023

VIRGIN MONEY TO CLOSE 39 MORE BANKS

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