MSE News

Virgin Money to close almost a third of its bank branches — here's the full list, plus alternatives

Virgin Money will close another 39 bank branches this year, almost a third of its network, with the firm claiming that more customers are choosing online banking over in-person visits. Below we list the branches disappearing and what the alternatives are if you still want face-to-face banking.

Most other high street banks are also closing branches this year; read more on the closures at BarclaysBank of ScotlandHalifaxHSBCLloydsNatWestSantander and TSB.

Alternative ways to bank face-to-face with Virgin Money

Here are some alternative ways to access face-to-face banking services if your local branch is closing.

See if there's a 'banking hub' in your area – more should open this year

As bank branches continue to disappear from the high street, shared banking hubs are being rolled out to replace them in some areas. These operate in a similar way to bank branches with cash and counter services available, but their facilities are shared, with banks providing staff on rotation so that trained specialists from different banks are available on different days.

Seven hubs are now open at the following locations:

  • Acton, London - Unit 2, The Oaks Shopping Centre, W3 6RE
  • Brixham, Devon – 62 Fore Street, TQ5 8EF
  • Cambuslang, Lanarkshire – 158 Main Street, G72 7EL
  • Carnoustie, Angus - 63 High Street, DD7 6AD
  • Cottingham, East Yorkshire – 121 Hallgate, HU16 4DA
  • Rochford, Essex – 38-40 West Street, SS4 1AJ
  • Troon, Scotland - 11 Ayr Street, Ayrshire, KA10 6EB

There are plans for over 60 other hubs across the UK – for more on how they work, see our Banking hubs MSE News story.

You can access some Virgin Money services via the Post Office

Virgin Money customers can access certain services from any of the Post Office's 11,500 branches. Use the Post Office's branch finder tool to locate your nearest. Services available include the following:

  • Cash/cheque deposits. 
  • Check your balance. 
  • Withdraw money.

If you need branch access and don't have alternative services nearby, consider switching

If you no longer want to stay with Virgin Money, you might want to consider switching to a bank that does have a local branch nearby – although bear in mind there's no guarantee that too won't close.

Banks currently offering cash switching incentives include:

  • NatWest / RBS - get £200 for switching, plus up to £36 a year cashback. To get the £200, you can't have had a switch bonus from these banks since October 2017. You'll also need to complete a full switch, pay in £1,250+ and use the app within 60 days of opening the new account. 

  • TSB - get £200 for switching. You'll get £125 paid upfront and then £75 paid later once you've jumped a few hurdles. You can't get the bonus if you've had a switch bonus from TSB since 1 October 2022.

  • First Direct - get £175 for switching plus fee-free overseas spending. To get the £175 you can't have ever had ANY First Direct account before and you'll need to pay in at least £1,000 within three months of switching. You also can't have opened an account with its sister bank HSBC since January 2020.

    First Direct doesn't have any branches of its own, but First Direct customers can use HSBC branches to pay in cheques, as well as deposit and withdraw cash. So it could be an option if you have an HSBC branch nearby – though bear in mind HSBC is also closing lots of branches.

See our Best bank accounts guide for more options including the best bank accounts for savings interest and longer-term rewards.

Some may want to consider setting up online banking

Of course, if you want to switch to banking online or via an app, Virgin Money's website has instructions on how to set this up. You can also book one of the bank's 'digital know-how' sessions for one-to-one help over the phone or at a branch.

Virgin Money bank closures 2023 — full list

Town Branch address Closure date
Belfast 5 Wellington Place BT1 6GA 13/11/2023
Bournemouth 112 Old Christchurch Road BH1 1LU 07/11/2023
Brighton 170 North Street BN1 1EA 09/11/2023
Bristol Unit 2, Transom House, Victoria Street BS1 6AH 01/11/2023
Bromley 36 Market Square BR1 1NF 30/11/2023
Cambridge 26-27 Sidney Street CB2 3HW 25/10/2023
Cardiff 18-19 Trinity Street CF10 1BH 02/11/2023
Chelmsford 83 High Street CM1 1DX 20/11/2023
Cheltenham 215 High Street GL50 3HH 30/10/2023
Chester 6-8 Watergate Street CH1 2LA 19/10/2023
Derby 28 St. Peter's Street DE1 1SL 17/10/2023
Durham 76 Saddler Street DH1 3NP 06/11/2023
Ellon 28 Market Street AB41 9JE 27/11/2023
Exeter 60 South Street EX1 1EE 06/11/2023
Fort William 58 High Street PH33 6AH 22/11/2023
Guildford 12 North Street GU1 4AF 14/11/2023
Harrow 307 Station Road HA1 2TA 23/11/2023
Hexham 5 Cattle Market NE46 1NJ 07/11/2023
Irvine 151 High Street KA12 8AD 20/11/2023
Kendal 7 Stricklandgate LA9 4NB 06/12/2023
Kingston upon Thames 15-17 Castle Street KT1 1ST 28/11/2023
Liverpool 53 Lord Street L2 6PB 05/12/2023
Lochgilphead Poltalloch Street PA31 8LL 21/11/2023
London 2 Golders Green Road 22/11/2023
London Unit 16, Norfolk House, Wellesley Road CR0 1LH 13/11/2023
London 30-31 Haymarket SW1Y 4EX 29/11/2023
London 34 The Town EN2 6LU 21/11/2023
London 154-158 Kensington High Street W8 7RL 27/11/2023
Milton Keynes 502 Silbury Boulevard MK9 2AD 23/10/2023
Newcastle upon Tyne Unit 1A, The Gosforth Centre NE3 1JZ 08/11/2023
Newton Stewart 83 Victoria Street DG8 6NL 15/11/2023
Norwich 10 Castle Street NR2 1PD 26/10/2023
Oxford 129-129A High Street OX1 4DF 16/11/2023
Reading 160 Friar Street RG1 1HE 15/11/2023
Southampton 10 College Place SO15 2FD 08/11/2023
St Albans 5 Lockey House AL1 3LP 24/10/2023
Swindon 10 Regent Circus SN1 1PW 31/10/2023
Turriff 1 Main Street AB53 4AA 28/11/2023
Wolverhampton 67 Queen Street WV1 3BY 18/10/2023
Already closed earlier this year
Glasgow 30 St. Vincent Place G1 2HL 06/02/2023

MSE weekly email

FREE weekly MoneySaving email

For all the latest deals, guides and loopholes simply sign up today – it's spam-free!