Banks

The major banks have shunned the launch of junior Isas next week.

Lloyds Banking Group may be the biggest banking organisation in the UK, but its customers are far from ready to laud it as the best when it comes to customer service.

New guidance on debt collecting has today been published by the Office of Fair Trading (OFT), in a bid to better protect consumers in financial difficulty.

Confidence in the UK's financial sector was dealt a blow today after an agency slashed the credit ratings of some of Britain's biggest financial institutions to reflect reduced Government support.

Banks made more credit available to households and small businesses this summer but have warned the eurozone crisis may hit future lending.

The Office of Fair Trading (OFT) has published guidance for banks and other financial firms to ensure they treat loan and credit card applicants who have mental health problems fairly.

Barclays was the most complained-about bank during the first half of the year, figures from the regulator today show.

Banks should separate their investment and retail arms to help prevent a future financial crisis, the Independent Commission on Banking (ICB) said today.

Payment Protection Insurance (PPI) gripes boosted the number of complaints made to the Financial Ombudsman Service (FOS) in the first half of 2011 by a massive 54%, compared to the amount of cases in the second half of 2010.