A ban on the sale of payment protection insurance (PPI) at the same time as credit cards, loans and mortgages will go ahead, the competition watchdog said today.
Santander has apologised for its abysmal service over recent months and has pledged to improve the customer experience for its 25 million account holders.
Millions of victims of debt insurance mis-selling, who may not even realise they've been wronged, could be offered compensation, if lenders follow tough new rules laid down today.
Taxpayer-backed Lloyds Banking Group has axed the sale of controversial debt insurance across all its brands in a landmark move, MoneySavingExpert.com can reveal.
26 July 2010
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